Haku
Viitteet 321-330 / 599
Service design approach for improving the user experience and user centeredness in a medical clinic context
(Laurea-ammattikorkeakoulu, 2016)
The purpose of this thesis was to study how service design approach can be used in the context of clinic renovation and renewal, especially to improve the user experience and user centeredness. The main objectives were: ...
Value Creation in Business-to-Business Context – Case Medical Technology Business
(Laurea-ammattikorkeakoulu, 2016)
The aim of the thesis is to create better understanding about value creation in business-to-business context in a relation to marketing science development. Development of marketing science theory has created a paradigm ...
Applying Lean Approach to Attraction Design: A Case Study of Heureka Tinkerlab
(Laurea-ammattikorkeakoulu, 2016)
Today’s science centers are facing the challenge of leisure time becoming more disruptive.Research shows that visitors have growing expectations towards the attractions and, instead of being passive and waiting to be ...
Player in focus : Thinking about players during the entire game design process
(Laurea-ammattikorkeakoulu, 2014)
This study is an investigation about the usage of the customer-centric approach in the gaming industry. The aim was to discover the importance of players in the game design process and the goal was to find ways to improve ...
Co-created Corporate Story : Creating a Concept for Engaging Staff into Change Implementation
(Laurea-ammattikorkeakoulu, 2014)
Companies are currently facing vast changes in many levels. The economic, generational and global changes affect companies’ strategies, and interactive technologies have enabled people to communicate and share their thoughts ...
Developing a New Service for Micro Enterprises in Co-Creation with Customers Using Service Design
(Laurea-ammattikorkeakoulu, 2015)
The purpose of the thesis was to develop a new service for Finnish SME service company to-gether with its customers. The customer group were struggling with the fact that they have limited resources, such as money and ...
Creating a Service Design Coach concept – Case FORGE Service Lab
(Laurea-ammattikorkeakoulu, 2015)
This thesis is a research-oriented development project, with the purpose of creating a new service concept. The case company for this thesis is DIGILE and its FORGE Service Lab, which is a development laboratory for digital ...
Service design for well-being : case Cultural Exercise in the city of Turku
(Turun ammattikorkeakoulu, 2016)
This study builds knowledge about the possibilities of service design in well-being promoting services in the Finnish public sector through a service design case and related theory. The case of this study, Cultural Exercise, ...
Exit Through The Giftshop - Palvelumuotoilu museokaupan asiakaskokemuksen kehittämisessä
(Kaakkois-Suomen ammattikorkeakoulu, 2017)
Opinnäytetyö oli toiminnallinen tapaustutkimus, jonka keskiössä oli palvelumuotoilun menetelmien käyttö asiakaskokemuksen kehittämisessä. Havaintokohteena toimi Designmuseon museokauppa Design Shop. Kulttuurialan heikentyneen ...
User-centric service design in concept development : case start-up company growth
(Turun ammattikorkeakoulu, 2017)
This thesis is an empirical case study that reveals simultaneous development of theoretical and practical contributions to the field of service design. The practical application of service design includes the co-creating ...









