Haku

Uuden palvelun tuominen markkinoille, joilla on jo muita toimijoita ennestään. Mitä on liikeidea. Miten markkinoita tutkitaan ja miten hinnoitellaan ja markkinoidaan palvelu....

Tämän opinnäytetyön tavoitteena oli kartoittaa Pelastusopiston onnettomuuksien ehkäisyn tiimin opetuksen, täydennyskoulutustarjonnan ja tiimin osaamisen kehittämistarpeet. Tarkoituksena oli saada kattavasti tietoa kehittämistarpeista, jotta...
The aim of this thesis was to find out the needs of development of knowledge of accident prevention education and the accident prevention team at the Emergency Services College (ESC). The aim was also to obtain comprehensive information about the needs of development in order to be able to respond with education to future needs of knowledge required for working in the rescue services with accident prevention. The project was carried out by applying the Delphi research method and participatory action methods. First, a survey was made to find out the development needs. Then, the results of the survey were handled in group discussions with representatives of rescue departments. Finally, the representatives of rescue departments and other partners commented on the information gathered. To process the results a literature study was made, open interviews with experts were conducted, and the information was discussed with the whole accident prevention team at the ESC.including the development needs of vocational training and The project produced an extensive study of the needs for the development of education of accident prevention skills continuing education at the ESC. During the project a competency development strategy for the accident prevention team as well as the model of the pedagogical discussions in the team were also created. The project produced a good basis for future development work of accident prevention education....

tutkittiin pelastusviranomaisten osallistumista rakentamisen ohjaukseen ja siihen liittyvää yhteistyötä rakennusvalvontaviranomaisen kanssa. Tutkimusmenetelminä olivat molemmille viranomaisille suunnatut kyselyt, asiantuntijahaastattelut sekä opinnäytetyölle...
The target of this thesis was to clarify the role of rescue authority in steering of construction. The procedures of steering vary among rescue departments. The varying procedures confuse the actors in construction. The thesis studied the rescue authorities' participation in the steering of construction and the liaison with the building control authorities related to it. The research methods were surveys for both authorities, expert interviews and the hearing of steering group formed for this thesis. As a result it was found out that both authorities see the importance of rescue authority's participation in steering of construction. Many methods of steering used by the rescue authority, which have an effective influence on safety, were recognized. Many things that cause problems in the liaison arose and the ideas how to improve things were found out. Many obscurities in the rescue authority's role within steering of construction were noticed to be a result of non-aligned principals in liaison policy between The Ministry of Environment and The Ministry of the Interior. The alignment of rescue authority's role within steering of construction is needed. In the worst case the ongoing reform of county government can ruin the much needed liaison which has been built without the obligation of the statute. To ensure the liaison, the statutory change is needed. To map this, the idea of further research was proposed and also the forming of the liaison group between the Ministry of Environment and The Ministry of the Interior for this research....

Opinnäytetyö toteutettiin laadun kehittämistyönä. Opinnäytetyön tarkoituksena oli ottaa käytäntöön erilaisia työkaluja henkilöstön osallistamiseen ja sitä kautta saada parannettua laatua. Tavoitteena oli luoda henkilöstöä osallistava...
This thesis was carried out as a quality development work. In the development, the focus was on improving quality by introducing and trying out several mainly Lean-based tools for collaborative leadership. The primary goal in this development work, was to make a collaboration-based quality improvement tool. The development study proceeded according to the approach of action research, therefore, quanti-tative data collection methods were used. Mainly Lean-based collaborating- and leading tools were used in the development work. The work was done using tools in one pilot workplace of organization. The study about the effects of collaborative leadership in improving quality was done by using variable quality measurement tools and also a survey for staff was made to measure how did they felt about collaborative leadership. The system of collaborating leadership used in the project was decided to be taken more widely into use in the organization, thanks to the encouraging results of this quality development project....

huomattavasti menneisyyteen verrattuna ja useita tehtaita oli ajettu alas kyseisenä aikana. Tämän seurauksena yrityksen tase oli jäänyt nykyiselle liikevaihtotasolle liian raskaaksi, sillä yritykselle oli jäänyt muun muassa suuret varastot sekä yrityksen...
The purpose of this thesis was to improve the profitability of the case company X’s factory in Finland. The framework of the improvement was limited to decreasing the total of the balance sheet. The production operations of the case company X in Finland had decreased significantly compared to previous years and many of the factories had been shut down during this period. Due to this, and the fact that the company still possessed large stocks and number of properties with no production activity, the balance sheet of the company was too massive in comparison to the level of the company’s turnover. The study was conducted by case study methods. In the reduction of the total of the balance sheet, the focus was on the current and long-term assets. Group interview and observation were used as the data acquisition method. Financial statements from several years with attachments were also utilised. Buildings, structures, machines and equipment that was defined to be sold were specified in this thesis, and the stocks to be sold or eliminated were specified based on inventory analysis. After defining these specifications, the analysis of the financial statement was conducted, and the forecast of the financial statement was projected for the years 2015-2016. The improvement of the profitability was evaluated by selected key figures. As the result of this thesis, according to the projections, the total of the balance sheet will decrease significantly. Because of this, based on the key indicators, the profitability of the company will also be significantly improved....

Opinnäytetyön tarkoituksena oli muodostaa tilannekuva puolustusvoimien matkahallinnon matkalaskuprosessin kehittämiskohteista sekä antaa suositukset mihin kehittämiskohteisiin kannattaa ensisijaisesti panostaa ja mitä kehittämiskohteita kannattaa...
The purpose of this thesis was to create situation awareness regarding the status of improvement possibilities in travel invoice process in the Finnish Defence Forces’ Service Centre and to give suggestions for which improvement proposals should be first invested in and which should be further investigated. The intention was to use Lean principles to create situation awareness and improvement possibilities. The subject was approached by exploring the invoice travel process and Lean principles. Situation awareness was composed from the elements of traveller questionnaire, interviews and SAP data. Furthermore, the intention was to get answers from Certia to the research questions of this thesis for benchmarking purposes. Based on the situation awareness, the primary improvement targets were deficiencies in the process owner’s targets and roadmap for the process, SAP Travel user interface and instructions from travellers’ perspective. In addition to these, user rights should be added so that the receipt inspector could do slight corrections to the invoice. Further investigation should be made for example to productivity because there is a lot of variation when viewed at monthly level. In addition, the roles of the invoice handlers and the possibility to use these roles in conjunction should be further investigated. Answers to the thesis questions were received from Certia, but the answers were not comparable to the corresponding figures of the Finnish Defence Forces’ Service Centre....

Tämän tutkimuksen tarkoituksena oli kehittää asiantuntijapalvelun prosesseja tarkkuusvalmistuslaboratoriossa. Haasteena laboratorion toiminnalle on asiakasryhmien erilaiset vaatimukset. Laboratorion asiakkaat jakautuvat teollisuuden, koulutuksen ja...
The purpose of this study was to develop processes for professional services at precision engineering laboratory. Challenges of the daily work at the laboratory are the various requirements of different customer segments. Laboratory assignments come from clients in manufacturing industry, educational or public research. The focus in this study was on services for the manufacturing industry. It was chosen because it adds value also for the other sectors. Action research was adapted by using service design tools. At the beginning of the study, observation was the main method to find out about the current status and the problems in daily operations. The big picture of a service process and ideal working practice was created by using service blueprinting. The outcome of the service blueprint was a flowchart which was simplified to a process map where all sub processes come out....

Tämän kehittämistyön tavoitteena oli laatia Savonlinnan normaalikoululle tieto- ja viestintäteknologian osaamisen kehittämissuunnitelma. Sen avulla kehitetään osaamista uuden perusopetuksen opetussuunnitelman 2016 ja Savonlinnan...
The objective of this thesis was to compile a development plan of competence in information and communication technology for Savonlinna University Practice School. The development plan aims to develop teachers’ competence to meet the requirements of the new comprehensive school curriculum and the strategy of the information and communication technology of Savonlinna University Practice School. The digitalization progress of our society challenges the entire education system in both global and domestic scale. The secondary objective of this study was to explore this challenge from the standpoint of an individual school. This thesis was carried out as an action research. The thesis consists of a theoretical and practical part. The theoretical part focused on competence development and management. For the practical part a development plan for Savonlinna University Practical School was constructed. The research methods included an application of surveys, participating observation and content analysis of written material. As a result of this study the strategy of the information and communication technology of Savonlinna University Practice School was refined. Furthermore, the core competence and objectives were specified. The current state of competence was analyzed and the development plan was compiled on the findings. The development plan serves as a guidance to align the faculty’s competence in information and communication technology according to the curriculum and strategy. While all the objectives of this thesis were achieved, the impact of the development plan must be evaluated in the long run. Further actions of the study will be compiling development plans in individual level and finding a solution to the lack of time of the faculty staff....

Tuotehallinta on kohtalaisen uusi toiminto teollisessa ympäristössä ja sen toiminta on havaittu monilta osin tehottomaksi ja ylikuormittavaksi. Tuotehallinnassa on useita eri toimintoja ja sillä on suuri verkosto kontaktipintoja, joita se pääosin...
Product Management is a fairly new function in industrial business environment and signs of ineffective and overloaded functionality have been noticed. Product management includes different kind of functions and contact surfaces which it leads...

Opinnäytetyön toimeksiantajana toimii pääosin Suomessa toimiva tietoliikennepalveluja ja ratkaisuja tarjoava yritys. Yrityksessä, henkilöasiakasyksikkö organisaatiossa oli noussut esille tarve saada kattavampaa tietoa vakiotoimittamisen prosessin...
This thesis was commissioned by a large Finnish corporation. At target corporation’s consumer organization there was a real need to study and develop a standard delivery process amongst employees and people who work daily within or as a part of the process. In this thesis the business processes are examined first on the theory level. From theory the source information is reflected critically towards real-life work inside the organization at hand. The purpose was to create a sufficient theory base of how business processes are born and how the development of these processes should be managed. Both quantitative and qualitative research methods were used in this thesis. The primary purpose of quantitative method was gathering information about the current state of the process. With the help of qualitative method, interview, it was easier to build a survey to cover a larger focus group because it allowed a deeper understanding of the processes’ current state and it helped to ask the right kind of questions in the survey. As a result of the survey it was clear that different people working in different stages or parts of the process had sometimes very dissenting opinions about the standard delivery process. Therefore it called for a development that could bring people working in the process to come closer together in order to achieve the common goal. The project was to create a web based learning environment that would serve all employees in the process of standard delivery....