Haku

Kuntasektorilla on ollut pitkään havaittavissa siirtymistä markkinasuuntautuneisiin toteuttamisvaihtoehtoihin. Kilpailuttaminen ja ulkoistaminen ovat nousseet viime vuosina täydentämään ja tehostamaan kunnan palvelutuotannon toimintaa. Varkauden...
In the municipal sector there has been a shift towards the realization alternatives of market economy for some time now. In the past years, competitive bidding and outsourcing have been adopted in the municipal sector to improve the production of services. The outsourcing of the public utility services in the city of Varkaus has been the most significant realized outsourcing project in the field of municipal engineering in Finland. The aim of this thesis was to find out the reasons why the outsourcing of the public utility services was so successful in the city of Varkaus and also to discover the main areas of improvement. The research method of this case study was electronic questionnaire that was sent to the clients of the public utility services in the city of Varkaus. A journalistic interview was also conducted for some additional research material. The research results of the thesis explain the reasons why the outsourcing was successful and the areas of improvement in the production service management. Based on the results, improvement suggestions were presented for issues to be taken into account in the operating model. The key elements for further development were flexibility, trust between the actors and interactive cooperation. In further studies, it would be interesting to examine the possibilities of improving the flow of information over organizational boundaries and to examine the usage of interactive electronic medium in the management of production services....

voimaan tulleen organisaatiomuutoksen myötä on huomattu, että kokeellisen tutkimuksen johtamisessa on kehitettävää. Kyselytutkimuksen tulosten perusteella keskeisimpiä kehittämiskohteita olivat resurssien ja aikataulujen johtaminen sekä yhteistyön...
of re-sources in the multiproject environment is a complex challenge. Foremanship and effective management of daily work have been inadequate. Getting experts involved in project planning at earlier stages will lead to improved process quality...

Opinnäytetyön aiheena oli ostotoiminnan laadunvarmistuksen ja toiminnanohjauksen kehittäminen Mantsinen Group Ltd Oy:ssä. Työssä on perehdytty erityisesti niihin ostotoiminnan laadun kehittämisen haasteisiin mitkä liittyvät alihankintaostamisen osa...
The aim of this thesis was quality assurance of sourcing and development of operation management. In this thesis the quality development of subcontracting purchase in particular has been explored. The purpose of this study was to create tools for the continuous quality improvement of purchase. An additional objective was to study the theory of measuring procurement. As the research method has been used practical information on the purchase areas, literature and discussions with the company personnel, and other sources. Based on this information, new models and guidelines for the development of the purchasing activity were created, and will be possible to create later. As the context and theoretical framework for the thesis have been lean-methodology, the Balanced Scorecard concept, SCOR-model and the development of the acquisition of reactive method towards the acquisition of a proactive method. In the result section, the supplier’s scorecard model is introduced. The conclusion section states that performance measurement in companies is very important. Systematic measurement with well-made indicators enables the operational improvements. As one of the most important development ideas is the suggestion for the introduction of Balanced Scorecard model with the chosen suppliers....

Tämän opinnäytetyön aiheena oli kone- ja metallialan nykytilan, alan tulevaisuuden näkymien selvittäminen ja osaamistarpeiden ennakoiminen Pohjois-Karjalassa. Tavoitteena oli tutkia ja selvittää alan nykytila, odotettavissa ...

Vesihuoltoalalla tapahtuu paljon muutoksia. Erilaisiin muutostilanteisiin törmätään esimerkiksi vesihuoltolaitosten yhdistymisissä, kuntaliitoksissa, organisaation muutostilanteissa ja töiden uudelleen organisoinnissa. Alan monimutkainen ja...
The field of water maintenance is in constant change. Different changes are encountered for example in merging of water supply plants, in joint municipalities and changes in organization and in reorganizing work. The complex and constantly evolving business environment in the field causes pressure for change in the water maintenance organizations. In this thesis it was studied with the help of literature, regulations, surveys and interviews, which factors of change are coming to the field of water supply within these frameworks. The information within these frameworks was analyzed by using the Burke and Litwin model, which gives an overall picture of the elements that affect the organization and the human activities. The model can be used to analyze the development needs in a company's human resource management. The aim of this thesis was to find clear recommendations for management in change in status. As a result, Kuopio Water can prepare for future changes by improving the organization's readiness for change. The management team should consider the impact of external factors, the weak signals should be listened to and good management practices should be emphasized....

Mistä johtuu, että toiset yritykset menestyvät kiristyvässä kilpailuympäristössä ja toiset taas eivät? Kysymys on vaikea eikä varmasti löydy yksiselitteistä vastausta. Yrittäminen ja yrittämisen riskit ovat suuret ja aiheuttavat usein huomattavaa...
How is it that some companies do well in more difficult competition environment and others do not? The question is difficult and there is no definite answer to be found. Self-employment and company risks are considerable and often give significant rise to emotional and alike economic strain, stress. How the self-employee, especially a new one can find the key to success and to achieve one ́s purpose and be able to create prosperity and well-being for himself, his clients, personnel and community. The business idea is certainly the most important, but the quality and qualitative execution follow next for success. The company quality is a part of company ́s management policy and it is reflected trough the complete organization. Quality is a concept, which may sometimes be very difficult to clarify. The quality of a cheap product may be good, when there is no quality at all in a more expensive product. Client satisfaction is essential for the success of a company. Only satisfied clients make client relation and partnership possible and only this may assure positive cash flow and the possibility for the company to prosper. This thesis is a clarification of the activities, processes and resources of the analysed company. At the same time the methods were investigated of how the company, which has already established its position in the market, may improve and increase its actions in all the time more tightening competition....

. Lietteen käyttöön liittyviä rajoituksia on sovellettava lakien ja asetusten määrittelemien raja-arvojen perusteella kuhunkin käyttökohteeseen tai käyttöön. Lietteen polttaminen vaatii onnistuakseen tasalaatuisen lietteen sekä sen tasaisen annostelun...
The purpose of the thesis was to find out the requirements for a cost-effective sludge disposal at Savon Sellu mill. One of the aims during the thesis It was wanted to find out boundary conditions from legislation for the end use of the sludge. The purpose of the final work was to find different kinds of technical sludge handling solutions, which the sludge end placement of the sludge. The target was also to test the effects of sludge burning in a power station. There are no straight law articles or decrees related directly to forest industry sludge. Limitations for the sludge use must be adapted of the definition by the law and regulations. This must be taken into account in each case of use. Successful sludge burning needs homogenous material and its stable dosing the power station. Stable dosing to the burning demands more technical planning in order to reach the stable function with the current boiler technique at Savon Sellu. As a final result the basic actions were found that increase dry the contents and homoge-nous level in Savon Sellu´s sludge. The quality and dry content of the sludge are the most remarkable factors in cost effectiveness despite the end use of the sludge. In the future, the most cost effective way is to use sludge energy in the mill’s power sta-tion although it will demand a lot of economical investments for the development of techniques....

sertifiointiin. Opinnäytetyön toinen osio kuvaa Cygaten kehitysprojektin vaiheet ja tulokset sekä jatkotoimenpiteet. Opinnäytetyön liite on salainen....
This master’s thesis describes the requirements of ISO/IEC 27001 standard in organizations. Thesis presents the demands of standard, and describes the certification process of ISO/IEC 27001 standard. These parts comprise the theory part of the thesis. Thesis’ nature is a development task. Target for the development is to prepare Cygate’s organization for the ISO/IEC standard certification . The second part of this thesis describes the phases and the results of development project. Thesis also describes the next steps for Cygate to achieve certification and the conclusions of the project. The appendix of this thesis is classified as secret....

Käsitteenä osaamisen johtaminen on työelämän kentässä varsin uusi, vaikka organisaatioissa onkin hoidettu siihen liittyviä asioita enemmän ja vähemmän systemaattisesti jo vuosikymmeniä. Kehityskeskustelut sen sijaan ovat olleet arkipäivää useimmissa...
The concept of intellectual capital management is a relatively new field of work, even if the organizations have taken care of the issues related to it more or less systematically for decades. On the other hand, individual development discussions have been quite common in most Finnish organizations for several years. In the present day leadership doctrines and in the prevailing public opinion development discussions are appreciated. Despite the perceived need development pressures are accumulating on the development discussions. In this thesis Kidex Ltd´s employees’ feelings about development discussions were studied by qualitative case methods. The results were compared with other studies as well as with my own experiences and views. Intellectual capital management was raised at the center of the theme so that development discussions would not be only a separate part of it. The results show that the attitudes of managers and staff in development discussions are mainly positive. Positive experiences of development discussions are related to opportunities to influence one’s own work and getting feedback. Negative experiences are related to the fact that agreed things are not going forward. If the concrete benefits have not been reached, development discussion is not seen as an intentional or meaningful thing. This research and my own reflection show that Kidex Ltd's intellectual capital management can be improved. The key areas of improvement are intellectual capital development planning, individual development discussions and knowledge mapping....

Opinnäytetyöni tekeminen sattui ajankohtaan, jolloin ensihoitopalveluun valmisteltiin suurin muutos koko sen historian aikana. Sairaankuljetus on muuttunut ensihoidoksi viimeisen kahdenkymmenen vuoden aikana, ja samalla se on kehittynyt osaksi...
The rescue department of North Savo produces emergency medical services in three levels. Every fire station has a first respond unit. Ambulance services are located in the cities of Kuopio, Varkaus and Suonenjoki. There are seven basic level ambulances and four paramedic units altogether. Emergency medical services are under a big change at the moment. Hall hospital district will take the responsibility of arrangements in Finland. The aim of this diploma was to develop the leadership and strategy management for the emergency medical services of the rescue departments in North Savo. The diploma includes also the Good action quality manual of the city of Kuopio. Leadership, strategic management and quality work will be the main processes in the development of the emergency medical services. This diploma has agreed to be a part of the whole development process of emergency medical services. New laws of emergency response centre and health care have been enacted this year. Also a new law of rescue services will be enacted later which means that many things in emergency actions will chance. The rescue depart ment of North Savo wants to have a pioneer role in the development of emergency medical services in cooperation with the others authorities....