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From diversity to inclusion : a transformational strategy of corporate culture development
(2021)
The main objectives of this thesis were to determine why inclusion should be prioritised over diversity as regards organisational culture development and to find out ways by which organisations could use inclusion as a ...
Sisältömarkkinoinnin mahdollisuudet ravitsemisliikkeissä
(2021)
Opinnäytetyön tavoitteena oli selvittää, millainen ravitsemisliikkeiden tuottama sisältö kiinnostaa kuluttajia sosiaalisessa mediassa. Työn tarkoituksena oli antaa suuntaa ravitsemisliikkeiden sisällöntuotannolle. ...
Chasing the rainbow: promoting LGBT Tourism on social media : case company: GayTravelFinland
(2021)
The LGBT community is gradually stepped out of its closet and draws attention to pub-lic recognition. It is essential to understand the impacts of this unique characteristic in the context of the tourism industry. Several ...
Myyntialustojen hyödyntäminen markkinoinnissa
(2021)
Tämän opinnäytetyön tavoitteena oli selvittää, miten erilaisten matkailupalveluiden myyntialustoja voitaisiin hyödyntää markkinoinnissa, mitä haetaan, ostetaan ja kuinka paljon etukäteen, sekä miten palveluita tulisi ...
Case : yksilöllisten palveluiden kehittäminen senioriasiakkaille
(2021)
Opinnäytetyön tarkoituksena oli selvittää, millaisia lisäpalveluita senioriasiakkaat toivoisivat toimeksiantajayritykseen. Opinnäytetyössä tarkasteltiin senioreja matkailijoina, heidän matkailutottumuksiaan sekä ...
Exploring the demand for automats among students at universities in Lappeenranta
(2021)
The study investigated the perceptions, expectations and preferences of students at LUT University and LAB University of Applied Sciences regarding automats, a type of contactless fast-food restaurant. The purpose of the ...
The important role of physical environment to customer satisfaction and customer loyalty in Finland’s fine dining restaurants
(2021)
The goal of the thesis is to examine the correlation between the quality of the restaurant's physical environment and customer satisfaction and customer loyalty. These physical environmental components included light, ...
The significance of staff training in providing customer satisfaction in Vietnamese fine dining restaurants
(2021)
The primary goal of this study was to investigate the significance of staff training in Vietnamese fine dining restaurants aiming to provide customer satisfaction. Particularly, the author took account into the essence of ...
Business plan of a canteen in Russia : a canteen for TehMet18 factory
(2021)
Research was conducted to determine the contents of a good business plan for a canteen in Russia, as well as to discover the marketing tools available to a canteen, with the end goal being creation of a business plan for ...
Business plan of a café & grocery store ecosystem
(2021)
This thesis work represents a business plan of a new project that is going to be implemented in the near future.
A café connected with a grocery store, located on the Kima Prospect in Saint-Petersburg, Russia creates ...







