Haku
Viitteet 2241-2250 / 2981
HIFK:n sponsoriyhteistyön kehittäminen
(Laurea-ammattikorkeakoulu, 2012)
taloudellinen kasvu. Tämän tulee mahdollistamaan yritysten kanssa tehtävän sponsorointiyhteistyön kehittäminen ja siitä saatavien varojen kasvu.
Tämän opinnäytetyön tarkoituksena oli tutkia, miten HIFK Jalkapallon sponsorointiyhteistyötä voisi kehittää. Työn...
on interviews with the marketing personnel of HIFK. The interview with the marketing manager of the company was an open interview while the interview with the marketing personnel of HIFK was carried out through an open discussion. The interviews revealed...
on interviews with the marketing personnel of HIFK. The interview with the marketing manager of the company was an open interview while the interview with the marketing personnel of HIFK was carried out through an open discussion. The interviews revealed...
Varastojen logististen virtojen mallintaminen ja kuvaaminen
(Laurea-ammattikorkeakoulu, 2012)
Opinnäytetyön aiheena on varastojen logististen virtojen mallintaminen ja kuvaaminen. Opinnäytetyö on tehty toimeksiantona Yritys X:ltä osaksi käynnissä olevaa varaston kehittämisprojektia. Opinnäytetyön tavoitteena oli varaston logististen virtojen...
development project of the warehouse. The thesis aims at to and modeling the logistics flows of the Company's warehouse. The challenges and the possibilities of the management of the warehouse's logistics flows have been also considered in the thesis...
development project of the warehouse. The thesis aims at to and modeling the logistics flows of the Company's warehouse. The challenges and the possibilities of the management of the warehouse's logistics flows have been also considered in the thesis...
Työelämäyhteistyön merkitys opiskelun aikana : Quicker Steps hanke
(Laurea-ammattikorkeakoulu, 2012)
Opinnäytetyön tavoitteena oli selvittää, millainen merkitys työelämäyhteistyöllä on ollut Laurean liiketalouden opiskelijoille ja millaisia näkemyksiä heillä on työelämäyhteistyöstä. Opinnäytetyön aiheen tarjosi Quicker Steps - Nuoret nopeammin...
The significance of the working life collaboration during the studies : Quicker Steps project The aim of the thesis was to find out what kind significance the working life collaboration has had for the business students of Laurea and what kinds of sentiments they have about it. The topic of the thesis was offered by Quicker Steps – a project for distributing working life collaboration best practices, in order to get young people in to the working life faster. In the theory section the content and aim of the polytechnic education, Laurea’s curriculum, working life collaboration, authentic learning, and working life skills were discussed. The re-search method was quantitative. The research material was collected as a survey using the E-lomake electronic form application. 196 students answered to the survey. The results indicate that authentic learning actualized is quite well in Laurea polytechnic. Especially the scope of assignments and projects, the presentation of them and the interaction of the teams were considered with authentic learning. In the responses there were some differences between learning environments. The passiveness of the working life representatives was criticized, so improving relationships with the collaboration companies had room for improvement. To achieve successful working life collaboration, investment from each party of the cooperation is needed....
The significance of the working life collaboration during the studies : Quicker Steps project The aim of the thesis was to find out what kind significance the working life collaboration has had for the business students of Laurea and what kinds of sentiments they have about it. The topic of the thesis was offered by Quicker Steps – a project for distributing working life collaboration best practices, in order to get young people in to the working life faster. In the theory section the content and aim of the polytechnic education, Laurea’s curriculum, working life collaboration, authentic learning, and working life skills were discussed. The re-search method was quantitative. The research material was collected as a survey using the E-lomake electronic form application. 196 students answered to the survey. The results indicate that authentic learning actualized is quite well in Laurea polytechnic. Especially the scope of assignments and projects, the presentation of them and the interaction of the teams were considered with authentic learning. In the responses there were some differences between learning environments. The passiveness of the working life representatives was criticized, so improving relationships with the collaboration companies had room for improvement. To achieve successful working life collaboration, investment from each party of the cooperation is needed....
Asiakastyytyväisyystutkimus case: Würth Oy
(Laurea-ammattikorkeakoulu, 2012)
Asiakastyytyväisyystutkimuksen tavoitteena oli selvittää Würth Oy:n Centereillä käyvien asiakkaiden tyytyväisyys Centerin palvelun laatuun. Tutkimuksessa oli tavoitteena myös selvittää tuotteiden riittävyys ja asiakkaiden mielipide Würth Centereiden...
A survey of customer satisfaction case at Würth Ltd The purpose of this customer satisfaction survey was to measure the level of customer satisfaction how satisfied with the services provided by Würth Ltd. The survey also included questions about the adequacy of the products and customer opinion about the overall impression of the Centers. Customers also had an opportunity to give feedback and suggestions to Würth Ltd. A discussion of customer satisfaction and related concepts is provided in the theoretical section, including terms as service and quality of the service. The methods used the design of the customer satisfaction survey are also described. The theoretical section represents the main part of the thesis and the discussion of the concepts and terms was helpful in the design and clarification of the results. A quantitative research method used with data collected via a questionnaire, which was designed to identify the customer profile and measure customer satisfaction. The survey was conducted in four different Centers between 12 and 23 in September in 2011. A total of 81 customers responded to the questionnaire and the results showed that customers are satisfied with the service of the Centers....
A survey of customer satisfaction case at Würth Ltd The purpose of this customer satisfaction survey was to measure the level of customer satisfaction how satisfied with the services provided by Würth Ltd. The survey also included questions about the adequacy of the products and customer opinion about the overall impression of the Centers. Customers also had an opportunity to give feedback and suggestions to Würth Ltd. A discussion of customer satisfaction and related concepts is provided in the theoretical section, including terms as service and quality of the service. The methods used the design of the customer satisfaction survey are also described. The theoretical section represents the main part of the thesis and the discussion of the concepts and terms was helpful in the design and clarification of the results. A quantitative research method used with data collected via a questionnaire, which was designed to identify the customer profile and measure customer satisfaction. The survey was conducted in four different Centers between 12 and 23 in September in 2011. A total of 81 customers responded to the questionnaire and the results showed that customers are satisfied with the service of the Centers....
Asiakasuskollisuus liiketoimintaverkostossa : Case: Kellojen maahantuontiyritys X
(Laurea-ammattikorkeakoulu, 2012)
Laurea-ammattikorkeakoulu Tiivistelmä
Laurea Lohja
Liiketalouden koulutusohjelma
Meeri Abrahamsson
Marika Hyyryläinen
Asiakasuskollisuus liiketoimintaverkostossa
Case: Kellojen maahantuontiyritys X
Vuosi 2012 Sivumäärä 66
Tutkimuksen toimeksiantajana toimi kellojen maahantuontiyritys ”X”. Työn tarkoituksena oli tutkia, onko tukkukauppiaan ja kellojen jälleenmyyjien välillä asiakasuskollisuutta. Tutkimuksen tavoitteena oli löytää keinot, joilla tukkukauppias voisi parantaa markkina-asemaansa.
Tutkimus oli muodoltaan laadullinen ja tiedonkeruu toteutettiin haastattelulomakkeella. Haastattelulomake lähetettiin ensin sähköpostilla, mikä ei tuottanut tulosta. Tämän jälkeen kellojen jälleenmyyjille soitettiin. Otanta oli 237 kellojen jälleenmyyjää, joista 41 vastasi tutkimukseen.
Tutkimustulosten perusteella asiakasuskollisuutta esiintyi tukkukauppiaan ja jälleenmyyjän välillä noin 26 prosenttia. 40 prosenttia jälleenmyyjistä näytti käyttävän tukku¬kaupan asiakasuskollisuuden tavoittelua hyväkseen. Jälleenmyyjien vaatimukset tukku¬kauppiaalta olivat hyvin korkeat, mutta suurimmalla osalla sidokset yritykseen olivat kuitenkin väljiä.
Tutkimuksen johtopäätöksinä voitiin esittää, että asiakasuskollisuuden saavuttaminen oli mahdollista tukku¬kauppiaan ja jälleenmyyjän välillä. Uskollisuuden saavuttaminen vaati kuitenkin vuosia toimineen yhteistyön pohjaksi. Asiakasuskollisuutta ilmeni vähemmän kuin tutkimuksen alkuvaiheessa oletettiin. Asiakasuskollisuuden tavoittelu ja ylläpitäminen vaativat paljon resursseja. Tämän takia tukkukauppiaan tulisi tutkia asiakkaiden ostokäyttäytymistä: onko asiakasuskollisuus edes mahdollista. Tukkukauppiaan tulisi kohdistaa resurssit asiakassuhteisiin, joissa on potentiaalia.
Jatkotutkimuksena voitaisiin selvittää, minkälainen tulevaisuus tukkukauppiaalla on liiketoiminta-verkostossa: Tukkukauppiaan asiakkaat kilpailuttavat ja vaativat etuuksia yhä enemmän. Kuinka pitkään tukkukauppiaat pystyvät vastaamaan tällaisiin tarpeisiin? Alkavatko vähittäismyyjät tuottamaan omia edullisempia tuotemerkkejä sen lisäksi, että tilaavat brändituotteet maahantuojalta?
Avainsanat: asiakasuskollisuus, asiakkuuksien hallinta, luottamuksen saavuttaminen....
Laurea University of Applied Sciences Abstract Laurea Lohja Business Management Meeri Abrahamsson Marika Hyyryläinen Customer loyalty in a business network Case: Wrist watch importer X Year 2012 Pages 66...
Laurea University of Applied Sciences Abstract Laurea Lohja Business Management Meeri Abrahamsson Marika Hyyryläinen Customer loyalty in a business network Case: Wrist watch importer X Year 2012 Pages 66...
Markkinointitutkimus: Case Yritys
(Laurea-ammattikorkeakoulu, 2012)
Tämä opinnäytetyö toteutettiin markkinointitutkimuksena Uudellamaalla toimivalle rakennusalan yritykselle. Tutkimuksen tavoitteena oli selvittää uuden tuoteryhmän, sisustuslevyjen, kysyntää ja mahdollisten asiakkaiden kiinnostusta kyseistä tuotetta...
Marketing research: Case Company The thesis was carried out for the target company, which is a construction materials company in the province of Uusimaa in Finland. The purpose of this thesis was to clarify the demand of new product group, interior fiber cement sheets, and opinions of the potential customers. The target company also wanted to know if there is something which needs to be improved in the marketing materials and what the target group thinks of the new line of fiber cement sheets. The theory of the thesis is based on marketing research although there can be found features from the theory of market research. The public thinks that marketing research and market research are based on same theory. However, they are not the same. Market research is part of marketing research. The thesis was made as qualitative research in form of theme interview. In total seven theme interviews were made during the spring and autumn of 2011 in metropolitan area of Finland. The research results showed that there is demand for the new product line of the Company. Interviewees showed their positive thoughts of the product line. Before launching the new product line the Company made a survey of the competitors which showed that there are no direct competitors for the new product line. The same result can be noticed in the answers of interviewees. They told that new product lines are always wanted and the product line of Company and its marketing materials received compliments. Environmental awareness of in-terviewers was clearly expressed in their answers. Nowadays ecology is a major factor and the color shades of product line were noted positively as being down to earth. A completely new product on the markets is a quite difficult starting point for any company, but the results of the research showed that with the right kind of marketing, a positively perceived product line will receive attention and success in the markets. The Company has successfully launched product lines in the past and this proves that the Company has right kind of strategy for marketing and product launches. Lack of contacts for new product line will be challenging. This is because the new product line is so different from the other product lines in the Company’s range. Despite of this, one of the product lines inspired the design of interior sheets collection. Although Company is known in construction industry, marketing of the new product line will be challenging. The research results showed that with a few actions, such as marketing in magazines and Internet, with a person who is specialized in fiber cement interior sheets, Company will achieve the desired result, namely, make the target group aware of the new product. I suggest that Company will accomplish further research few years from now. Research would give answers for the following questions: Have the development ideas achieved the targets? How the product line should be developed? Has the Company acquired a reputation in the interior market? Companies are going through continuous changes and development of new products is major factor in the business world. Further research would provide valuable information on how to launch a new product to markets which Company has not operated earlier....
Marketing research: Case Company The thesis was carried out for the target company, which is a construction materials company in the province of Uusimaa in Finland. The purpose of this thesis was to clarify the demand of new product group, interior fiber cement sheets, and opinions of the potential customers. The target company also wanted to know if there is something which needs to be improved in the marketing materials and what the target group thinks of the new line of fiber cement sheets. The theory of the thesis is based on marketing research although there can be found features from the theory of market research. The public thinks that marketing research and market research are based on same theory. However, they are not the same. Market research is part of marketing research. The thesis was made as qualitative research in form of theme interview. In total seven theme interviews were made during the spring and autumn of 2011 in metropolitan area of Finland. The research results showed that there is demand for the new product line of the Company. Interviewees showed their positive thoughts of the product line. Before launching the new product line the Company made a survey of the competitors which showed that there are no direct competitors for the new product line. The same result can be noticed in the answers of interviewees. They told that new product lines are always wanted and the product line of Company and its marketing materials received compliments. Environmental awareness of in-terviewers was clearly expressed in their answers. Nowadays ecology is a major factor and the color shades of product line were noted positively as being down to earth. A completely new product on the markets is a quite difficult starting point for any company, but the results of the research showed that with the right kind of marketing, a positively perceived product line will receive attention and success in the markets. The Company has successfully launched product lines in the past and this proves that the Company has right kind of strategy for marketing and product launches. Lack of contacts for new product line will be challenging. This is because the new product line is so different from the other product lines in the Company’s range. Despite of this, one of the product lines inspired the design of interior sheets collection. Although Company is known in construction industry, marketing of the new product line will be challenging. The research results showed that with a few actions, such as marketing in magazines and Internet, with a person who is specialized in fiber cement interior sheets, Company will achieve the desired result, namely, make the target group aware of the new product. I suggest that Company will accomplish further research few years from now. Research would give answers for the following questions: Have the development ideas achieved the targets? How the product line should be developed? Has the Company acquired a reputation in the interior market? Companies are going through continuous changes and development of new products is major factor in the business world. Further research would provide valuable information on how to launch a new product to markets which Company has not operated earlier....
Markkinointisuunnitelma: case Green Key -ympäristömerkki
(Laurea-ammattikorkeakoulu, 2012)
Yleinen kiinnostus ympäristöasioihin on lisääntynyt niin kuluttajien kuin yritysten keskuudessa. Myös matkailualalla ympäristön kuormitusta pyritään vähentämään, ja tätä varten on perustettu Green Key –ympäristömerkki Tanskassa vuonna 1994, joka helpottaa kuluttajia valitsemaan ympäristöystävällisen matkailukohteen kuten hotellin, ravintolan, leirintäalueen, museon tai huvi-puiston.
Tämän opinnäytetyön tarkoituksena on tehdä markkinointisuunnitelma Green Key Finlandille, joka on uusi yritys, ja vasta aloittamassa toimintaansa myymällä Green Key- ympäristömerkin käyttöoikeutta matkailualan yrityksille Suomessa. Lisäksi työssä selvitetään, löytyykö Green Key –ympäristömerkille kysyntää Suomessa matkailualan markkinoilla.
Teoreettinen viitekehys koostuu markkinoinnin suunnittelusta, kilpailukeinoista sekä markkinointimixistä. Keskeisiä käsitteitä, joihin työssä keskitytään, ovat markkinointisuunnitelma, kilpailukeino sekä ympäristömerkki. Teoriaosuuden lisäksi haastateltiin Tanskan ja Ruotsin Green Key -edustajia puhelimitse ja sähköpostitse. Haastattelujen tavoitteena oli saada tietoa siitä, miten muissa maissa Green Key:n markkinointi on toteutettu.
Empiirisessä tutkimuksessa tutkimusmenetelmänä käytettiin kvantitatiivista menetelmää. Tutkimus toteutettiin sähköisesti Laurea-ammattikorkeakoulun E-lomakkeella tammikuussa 2012. Kyselyn saatekirje ja linkki lähetettiin 193 yrityksen sähköpostiin. Vastauksia saatiin 45 kappaletta eli vastausprosentiksi muodostui 23,3 %. Tulokset analysoitiin sekä havainnollistettiin Microsoft Office Excel -tilasto-ohjelman avulla. Havainnollistamiseen käytettiin muun muassa ristiintaulukointia sekä diagrammeja.
Tutkimuksesta on paljon hyötyä aloittavalle yritykselle sekä mahdollisille yhteistyökumppaneille, jotka miettivät, kannattaako Green Key Finlandin toimintaa lähteä tukemaan. Lisäksi tutkimus auttaa aloittavaa yritystä sen suunnitellessa käytettäviä markkinointikeinoja Green Key:lle. Tutkimuksen tulosten perusteella Green Key Finland voi aloittaa toimintansa, mutta tärkeintä on saada ympäristömerkki yritysten tietoisuuteen, sillä ainoastaan 13,3 % vastaajista oli ennen tutkimukseen osallistumistaan kuullut Green Key:stä....
was to establish a marketing plan for Green Key Finland which is a new company selling the Green Key eco-license to travel companies in Finland. The research presented in this thesis investigates if there is a demand for the Green Key eco-label in the tourism...
was to establish a marketing plan for Green Key Finland which is a new company selling the Green Key eco-license to travel companies in Finland. The research presented in this thesis investigates if there is a demand for the Green Key eco-label in the tourism...
Pientalon osto ja virhetilanteet kaupanteossa ostajan näkökulmasta
(Laurea-ammattikorkeakoulu, 2012)
Tässä opinnäytetyössä käydään läpi pientalon ostoa ja virhetilanteita kaupanteossa. Opinnäytetyö on tutkielmatyyppinen ja katsantokanta on pientalon ostajan näkökulmasta. Työ on rajattu koskemaan ainoastaan käytettyjen pientalojen kauppaa ja...
The Purchase of Maisonette and the Errors in Trading from Purchaser’s Viewpoint This Bachelor’s thesis deals with maisonette purchase and the errors in trade. The thesis is a research based work and the viewpoint is to study from the purchaser’s view. The work is limited to concern only used maisonettes’ trade and quality errors. The work does not include new maisonettes and maisonettes in construction stage. From the errors in trade the work does not include judicial error, economic error and error of property rights. The purpose of this work is to study what kind of quality errors are there in maisonette trade, who is respon-sible for these errors and how mutual the errors are. The theory section discusses the different stages of purchasing a maisonette, the definition of quality error and the consequences of the error. The theory section deals also with the seller’s responsibility of notification and the purchaser’s responsibility of premilinary examination. The research section is formed by three interviews concerning three different maisonettes purchasing errors and the consequences of the errors. The research also includes statistics and documents which are analyzed and compared to the results of the interviews. All the interviews in the research section concerns humidity damaged maisonettes. In the interviewee situations the seller has been responsible to the errors. In all situations the seller has tried to hide the error or a part of it from the purchasers. In addition to these interviews the research contains official statistics and documents of different quality errors in trade. These results are reflected to the interviews. Counting from the statistics of Consumer Counseling the results point that there are errors in about five percent of maisonette trade. From all kinds of complaints concerning the trade of dwellings in the web site of Consumer Disputes Board, about 8,8 percent concerns the quality errors in maisonette trade. The third of the quality errors studied in the work was on the seller’s responsibility. That means about 33,3 percent. In the study there appeared inter alia quality errors concerning the condition of specific part of a building, humidity damages, acreage and consumption of electricity....
The Purchase of Maisonette and the Errors in Trading from Purchaser’s Viewpoint This Bachelor’s thesis deals with maisonette purchase and the errors in trade. The thesis is a research based work and the viewpoint is to study from the purchaser’s view. The work is limited to concern only used maisonettes’ trade and quality errors. The work does not include new maisonettes and maisonettes in construction stage. From the errors in trade the work does not include judicial error, economic error and error of property rights. The purpose of this work is to study what kind of quality errors are there in maisonette trade, who is respon-sible for these errors and how mutual the errors are. The theory section discusses the different stages of purchasing a maisonette, the definition of quality error and the consequences of the error. The theory section deals also with the seller’s responsibility of notification and the purchaser’s responsibility of premilinary examination. The research section is formed by three interviews concerning three different maisonettes purchasing errors and the consequences of the errors. The research also includes statistics and documents which are analyzed and compared to the results of the interviews. All the interviews in the research section concerns humidity damaged maisonettes. In the interviewee situations the seller has been responsible to the errors. In all situations the seller has tried to hide the error or a part of it from the purchasers. In addition to these interviews the research contains official statistics and documents of different quality errors in trade. These results are reflected to the interviews. Counting from the statistics of Consumer Counseling the results point that there are errors in about five percent of maisonette trade. From all kinds of complaints concerning the trade of dwellings in the web site of Consumer Disputes Board, about 8,8 percent concerns the quality errors in maisonette trade. The third of the quality errors studied in the work was on the seller’s responsibility. That means about 33,3 percent. In the study there appeared inter alia quality errors concerning the condition of specific part of a building, humidity damages, acreage and consumption of electricity....
Perehdyttäjien osaamisen lisäämisen - Case Luottokunta
(Laurea-ammattikorkeakoulu, 2012)
Luottokunta on Suomen johtava korttimaksamisen palveluyhtiö ja Pohjoismaiden toiseksi suurin luottokorttitapahtumien välittäjä. Se tarjoaa palveluita kuluttajille, kaupoille ja pankeille tavoitteenaan tehdä korttimaksamisesta entistäkin sujuvampaa...
Luottokunta is the leading card payment service provider In Finland and the second largest credit card transaction moderator in the Nordic Countries. It was established in the 1960’s when the bankers and merchants of Helsinki’s Aleksanterinkatu decided to make payment more efficient and flexible. The objective of Luottokunta is to make card payments in a reliable and professional fashion, and provide services for everyone involved: consumers, merchants and banks. Luottokunta’s Human Resources Development Department (HRDD) commissioned this thesis, which was written between 2011-2012. Three objectives were set for the thesis. The first was to establish the level of know-how of the mentors involved in the orientation of new employees. The second goal was to identify the resources mentors would need to improve orientation, and the third was to present development proposals for improving the company’s orientation process in the future. The theoretical framework is based on a discussion of various theories of human resources development, learning and workplace orientation. In addition to these themes, the thesis studies more specifically the history of orientation, its design and value. This leads to an evaluation of orientation, and its value for Luottokunta. The research method was qualitative, and the chosen data collection method was the semi- structured themed interview. Interviews were held in two groups, and there were five mentors present in total. During the interviews, 12 questions were asked and their order of presentation was agreed in advance with Luottokunta’s contact person from HRDD. The interviews were recorded and transcribed. Based on the research results, Luottokunta’s mentors have a strong level of expertise gained during their work career. Concerning orientation, the mentors expressed the wish that written guidelines be produced to support the process. The results also indicate that mentors need more dedicated time to implement orientation. Finally, training and learning events were felt to improve the know-how needed in the process. The development proposals presented to the HRDD suggested a stronger role for the Department’s in participating in the orientation process together with the mentors than is the case at present. Superiors were asked in the future to pay more attention to the distribution of roles in orientation. Chemistry between the mentor and the new employee should be thought through more carefully before orientation. Luottokunta could exploit the appointed mentors’ standards, and provide more multifaceted occasions for training. The event “Welcome To Luottokunta” could be made more interactive in the future than it is at present....
Luottokunta is the leading card payment service provider In Finland and the second largest credit card transaction moderator in the Nordic Countries. It was established in the 1960’s when the bankers and merchants of Helsinki’s Aleksanterinkatu decided to make payment more efficient and flexible. The objective of Luottokunta is to make card payments in a reliable and professional fashion, and provide services for everyone involved: consumers, merchants and banks. Luottokunta’s Human Resources Development Department (HRDD) commissioned this thesis, which was written between 2011-2012. Three objectives were set for the thesis. The first was to establish the level of know-how of the mentors involved in the orientation of new employees. The second goal was to identify the resources mentors would need to improve orientation, and the third was to present development proposals for improving the company’s orientation process in the future. The theoretical framework is based on a discussion of various theories of human resources development, learning and workplace orientation. In addition to these themes, the thesis studies more specifically the history of orientation, its design and value. This leads to an evaluation of orientation, and its value for Luottokunta. The research method was qualitative, and the chosen data collection method was the semi- structured themed interview. Interviews were held in two groups, and there were five mentors present in total. During the interviews, 12 questions were asked and their order of presentation was agreed in advance with Luottokunta’s contact person from HRDD. The interviews were recorded and transcribed. Based on the research results, Luottokunta’s mentors have a strong level of expertise gained during their work career. Concerning orientation, the mentors expressed the wish that written guidelines be produced to support the process. The results also indicate that mentors need more dedicated time to implement orientation. Finally, training and learning events were felt to improve the know-how needed in the process. The development proposals presented to the HRDD suggested a stronger role for the Department’s in participating in the orientation process together with the mentors than is the case at present. Superiors were asked in the future to pay more attention to the distribution of roles in orientation. Chemistry between the mentor and the new employee should be thought through more carefully before orientation. Luottokunta could exploit the appointed mentors’ standards, and provide more multifaceted occasions for training. The event “Welcome To Luottokunta” could be made more interactive in the future than it is at present....
Investointilaskentamallin suunnittelu ja toteuttaminen Case: Yritys X
(Laurea-ammattikorkeakoulu, 2012)
Opinnäytetyön tarkoituksena oli suunnitella ja toteuttaa investointilaskentamalli suomalaiselle pörssiyritykselle. Tavoitteena oli investointilaskennan laajamittainen tarkastelu sekä tuottojen ja kustannusten eritteleminen. Case...
The purpose of this thesis was to design and execute an investment calculation model for a company listed on the Finnish stock exchange. The objective was a large-scale examination of the investment calculation and analysis of income and costs. The investment calculation model that the case company used earlier was found to be defective. The payback-period was the only method that the company used for investment calculation. The calculation only provided information about gross profits and expenses and did not express actual results and performance of investments. Research for the thesis was carried out using qualitative research methods in which data was collected through theme interviews. These were used to determine the current method used by the company to calculate investments, the object of investment and needs for a new investment calculation model. The results that were obtained from the theme interviews were utilized in the planning of the investment calculation model. In addition to the interviews, relevant theory was examined to help plan and create the investment calculation model. The investment calculation model was constructed in Microsoft Excel and made to correspond to the needs of the case company. The new model that was developed is suitable for any investment object. Detailed instructions were written for the investment calculation model so that every person in the investment process of the case company is able to use the model and understand its operating principle. In the investment calculation model are several different calculation methods, which are used to support decision-making. By using different methods it is possible to minimize the weaknesses of individual methods. The profitability analysis can therefore also be considered more reliable. With the help of the investment calculation model the company is able to follow the development of profits and expenses during and after the investment process. The exact calculations make it possible to follow-up investment afterwards, which is an important part of the investment process....
The purpose of this thesis was to design and execute an investment calculation model for a company listed on the Finnish stock exchange. The objective was a large-scale examination of the investment calculation and analysis of income and costs. The investment calculation model that the case company used earlier was found to be defective. The payback-period was the only method that the company used for investment calculation. The calculation only provided information about gross profits and expenses and did not express actual results and performance of investments. Research for the thesis was carried out using qualitative research methods in which data was collected through theme interviews. These were used to determine the current method used by the company to calculate investments, the object of investment and needs for a new investment calculation model. The results that were obtained from the theme interviews were utilized in the planning of the investment calculation model. In addition to the interviews, relevant theory was examined to help plan and create the investment calculation model. The investment calculation model was constructed in Microsoft Excel and made to correspond to the needs of the case company. The new model that was developed is suitable for any investment object. Detailed instructions were written for the investment calculation model so that every person in the investment process of the case company is able to use the model and understand its operating principle. In the investment calculation model are several different calculation methods, which are used to support decision-making. By using different methods it is possible to minimize the weaknesses of individual methods. The profitability analysis can therefore also be considered more reliable. With the help of the investment calculation model the company is able to follow the development of profits and expenses during and after the investment process. The exact calculations make it possible to follow-up investment afterwards, which is an important part of the investment process....









