Haku
Viitteet 3981-3990 / 5020
Yrityksen perustaminen opintojen aikana : case: Tmi Tuukka Hietamäki
(Laurea-ammattikorkeakoulu, 2012)
työllistyä tai jopa työllistää itse itsensä. Minulle tarjoutui loistava mahdollisuus yrittäjyyteen kesken ammattikorkeakouluopintojen, ja tähän mahdollisuuteen myös tartuin. Yrittäjyyteen lähteminen melko nuorella iällä avasi minun silmäni, ja haluankin...
Founding a company during studies : case: Tmi Tuukka Hietamäki During their studies, every young person has to think about what to do after graduation. Most of them find a pleasant working environment at some point of their lives, but the competition in the labor market keeps getting fiercer and hence no one can predict their future. Within a few years, entrepreneurship has become a more noteworthy option to earn a living already at a young age. The development of information technology and the rapid interna-tionalization has provided people with more options for employment or even self-employment. I had an excellent opportunity of entrepreneurship in the middle of my studies and I decided to seize this opportunity. Going for entrepreneurship at a rather young age has opened my eyes and thus I would like to encourage other students at Laurea Hyvinkää to consider entrepreneurship by telling my own story. From the thesis, readers can perceive the facts of founding a company from a student´s point of view. Inspired by my own experiences and with the help of a quantitative research by a questionnaire I made an instruction for founding a company. This part of the thesis can be used in Hyvinkää Laurea´s InnoVilla for instance on their homepage. This instruction includes all the crucial phases it takes to find a company. The answers of the questionnaire gave me extra value because in the answers other students were considering the difficulties of founding a company. As its best, the instruction gives the students in Hyvinkää Laurea the first answers to the questions about founding a company and by that it is used to increase the entrepreneurial way of thinking in Laurea. The theory part of the thesis, about founding a company, is based mainly on literary and internet-based sources. The theory part includes information on the initial phases of founding a company and the opportunities that a student at Laurea Hyvinkää can make use of. In the practical part I explored my own experiences about founding a company. At this point of my thesis I will tell first-hand about the stages that were involved in founding the company. In chapter six I analyze the answers gotten from the questionnaire. The second last chapter of the thesis includes the proposal for the instruction of founding a company which will be used in Hyvinkää Laurea InnoVilla as it is. In the last chapter I analyze the whole process of making the thesis. The thesis has been made to serve the students that are considering entrepreneurship and this point of view is reflected in every stage of my work. Founding a company, company founding guide, InnoVilla, young entrepreneur, entrepreneurship...
Founding a company during studies : case: Tmi Tuukka Hietamäki During their studies, every young person has to think about what to do after graduation. Most of them find a pleasant working environment at some point of their lives, but the competition in the labor market keeps getting fiercer and hence no one can predict their future. Within a few years, entrepreneurship has become a more noteworthy option to earn a living already at a young age. The development of information technology and the rapid interna-tionalization has provided people with more options for employment or even self-employment. I had an excellent opportunity of entrepreneurship in the middle of my studies and I decided to seize this opportunity. Going for entrepreneurship at a rather young age has opened my eyes and thus I would like to encourage other students at Laurea Hyvinkää to consider entrepreneurship by telling my own story. From the thesis, readers can perceive the facts of founding a company from a student´s point of view. Inspired by my own experiences and with the help of a quantitative research by a questionnaire I made an instruction for founding a company. This part of the thesis can be used in Hyvinkää Laurea´s InnoVilla for instance on their homepage. This instruction includes all the crucial phases it takes to find a company. The answers of the questionnaire gave me extra value because in the answers other students were considering the difficulties of founding a company. As its best, the instruction gives the students in Hyvinkää Laurea the first answers to the questions about founding a company and by that it is used to increase the entrepreneurial way of thinking in Laurea. The theory part of the thesis, about founding a company, is based mainly on literary and internet-based sources. The theory part includes information on the initial phases of founding a company and the opportunities that a student at Laurea Hyvinkää can make use of. In the practical part I explored my own experiences about founding a company. At this point of my thesis I will tell first-hand about the stages that were involved in founding the company. In chapter six I analyze the answers gotten from the questionnaire. The second last chapter of the thesis includes the proposal for the instruction of founding a company which will be used in Hyvinkää Laurea InnoVilla as it is. In the last chapter I analyze the whole process of making the thesis. The thesis has been made to serve the students that are considering entrepreneurship and this point of view is reflected in every stage of my work. Founding a company, company founding guide, InnoVilla, young entrepreneur, entrepreneurship...
Opas turvapaikkavalitusten käsittelijälle
(Laurea-ammattikorkeakoulu, 2012)
Työn aiheena on turvapaikkavalitusten käsittely hallinto-oikeudessa ja työtä voidaan käyttää käytännönläheisenä oppaana turvapaikkoja käsitteleville uusille toimistosihteereille ja tietopakettina kaikille turvapaikoista ja turvapaikkavalitusten...
Guide to handling asylum appeals The subject of this thesis is handling asylum appeals in Administrative Court. This thesis can be used as a practical guide for new office secretaries who work with handling asylum appeals and as an information package for all who are interested in asylum matters and the handling process of asylum appeals. Sources that have been used include laws, reliable electronic sources, books and practical work experience of an office secretary working in Administrative Court. Attachments to this thesis include a list of the process stages of the handling process, referral forms, a word list of the important words related to the handling process (Swedish, English) that can be of use in telephone service and an example of a Helsinki Administrative Court’s decision in respect of publicity of documents. In the beginning of this thesis the asylum process in Finland and different laws regarding asylum matters are addressed. Important laws regarding asylum matters are UL 87 and 88 §. In these laws e.g. different situations in which a foreigner is entitled to an asylum are presented and the definition of persecution is explained. Next the tasks and locations of Administrative Court are presented and Helsinki Administrative Court is presented in more detail. The number and handling times of asylum appeals are studied between 2005 and 2010. After this an analysis of the principles of good administration is presented. After presenting the principles of good administration the appeal process to Administrative Court is gone through. Thereafter the process of handling asylum appeals in Administrative Court is explained. The basic stages of the process include: the arrival of the appeal, statement request, rejoinder request, possible oral hearing and tasks related to the decision and the documents. Also the issue of publicity is looked into from the perspective of the handler because asylum appeals are regarded as secret. The effectiveness of the working processes of the handler is analyzed. At the end of the thesis a few points related to the publication of the Process Work Group e.g. related to the law regarding the use of administrative law are presented....
Guide to handling asylum appeals The subject of this thesis is handling asylum appeals in Administrative Court. This thesis can be used as a practical guide for new office secretaries who work with handling asylum appeals and as an information package for all who are interested in asylum matters and the handling process of asylum appeals. Sources that have been used include laws, reliable electronic sources, books and practical work experience of an office secretary working in Administrative Court. Attachments to this thesis include a list of the process stages of the handling process, referral forms, a word list of the important words related to the handling process (Swedish, English) that can be of use in telephone service and an example of a Helsinki Administrative Court’s decision in respect of publicity of documents. In the beginning of this thesis the asylum process in Finland and different laws regarding asylum matters are addressed. Important laws regarding asylum matters are UL 87 and 88 §. In these laws e.g. different situations in which a foreigner is entitled to an asylum are presented and the definition of persecution is explained. Next the tasks and locations of Administrative Court are presented and Helsinki Administrative Court is presented in more detail. The number and handling times of asylum appeals are studied between 2005 and 2010. After this an analysis of the principles of good administration is presented. After presenting the principles of good administration the appeal process to Administrative Court is gone through. Thereafter the process of handling asylum appeals in Administrative Court is explained. The basic stages of the process include: the arrival of the appeal, statement request, rejoinder request, possible oral hearing and tasks related to the decision and the documents. Also the issue of publicity is looked into from the perspective of the handler because asylum appeals are regarded as secret. The effectiveness of the working processes of the handler is analyzed. At the end of the thesis a few points related to the publication of the Process Work Group e.g. related to the law regarding the use of administrative law are presented....
Voittoa tavoittelemattoman organisaation toimintamallin kehittäminen Case: Tukikoiratoiminta
(Laurea-ammattikorkeakoulu, 2012)
Laurea-ammattikorkeakoulu Tiivistelmä
Laurea Lohja
Liiketalouden koulutusohjelma
Marika Heikkinen
Voittoa tavoittelemattoman organisaation toimintamallin kehittäminen
Case: Tukikoiratoiminta
Vuosi 2012 ...
Taideverkkokaupan kehittäminen - Case Yritys X
(Laurea-ammattikorkeakoulu, 2012)
Sähköinen kauppa on kasvussa oleva tulevaisuudenala, jolla on runsaasti käyttämätöntä po-tentiaalia. Yhä useammat ihmiset ovat tutustuneet verkkokauppaan. Toisaalta ala on yhä ”lapsenkengissään” ja esimerkiksi sähköinen taidekauppa on vielä vähän...
Electronic commerce is a rapidly growing field of the future and one which is perceived to be po-tentially highly profitable. Although an increasing number of people are familiar with the online store, the industry is in its early stages of development and e-trade in art is only lightly competitive. Art enthusiasts still have a strong desire to experience art in person. Technological innovation will continue to offer better tools to meet this need, and this will bring opportunities for growth for the electronic art trade This study has been conducted from the point of view of a startup company. Established in 2011, Company X opened a website selling art online in early 2012. The current offering consists of textile works. Due to the relative scarcity and lack of competition in this business area, the company is well placed to offer a competitive advantage to commence business. The aim of the study is to create a development plan for Company X, which it can use to gain publicity and improve operations. The development plan focuses specifically on marketing, which is the most important short-term objective for Company X in its early stage of development. In addition, the thesis presents data from qualitative research and a case study conducted on four customers of the artist operating with the company. The purpose was to determine which issues are most critical for the art market to consider when transferring to electronic form. Questions were open for the purpose of obtaining ideas for the electronic art trade from the perspective of art enthusiasts. The study process resulted in a realistic development plan for Company X. The short-term plan focuses on marketing channels for versatile use. In the longer term marketing, maintenance and further development are also essential for the diversification of revenue logic, securing financing and developing customer-oriented services. The research will help Company X understand its customers’ opinions and desires concerning the electronic art trade....
Electronic commerce is a rapidly growing field of the future and one which is perceived to be po-tentially highly profitable. Although an increasing number of people are familiar with the online store, the industry is in its early stages of development and e-trade in art is only lightly competitive. Art enthusiasts still have a strong desire to experience art in person. Technological innovation will continue to offer better tools to meet this need, and this will bring opportunities for growth for the electronic art trade This study has been conducted from the point of view of a startup company. Established in 2011, Company X opened a website selling art online in early 2012. The current offering consists of textile works. Due to the relative scarcity and lack of competition in this business area, the company is well placed to offer a competitive advantage to commence business. The aim of the study is to create a development plan for Company X, which it can use to gain publicity and improve operations. The development plan focuses specifically on marketing, which is the most important short-term objective for Company X in its early stage of development. In addition, the thesis presents data from qualitative research and a case study conducted on four customers of the artist operating with the company. The purpose was to determine which issues are most critical for the art market to consider when transferring to electronic form. Questions were open for the purpose of obtaining ideas for the electronic art trade from the perspective of art enthusiasts. The study process resulted in a realistic development plan for Company X. The short-term plan focuses on marketing channels for versatile use. In the longer term marketing, maintenance and further development are also essential for the diversification of revenue logic, securing financing and developing customer-oriented services. The research will help Company X understand its customers’ opinions and desires concerning the electronic art trade....
Työhyvinvointi kuntasektorilla
(Laurea-ammattikorkeakoulu, 2012)
Kunnat kohtaavat tänä päivänä jatkuvia muutoksia ja haasteita. Nämä muutokset pakottavat kuntia miettimään uusia linjauksia ja toimintatapoja. Muutokset vaikuttavat olennaisesti myös työntekijöiden hyvinvointiin. Kuntatyönantajan on pystyttävä...
Work Welfare in Municipality X Finnish municipalities face many changes and challenges nowadays. These things force them to consider new ways to handle different situations and functions. Changes substantially also affect employees’ welfare. Municipalities must be able to compete of the skilled labor efficiently and have to enable continuous development of skills. Satisfied employees are the greatest asset of municipalities and guarantee good quality of services. That is why it is important and current to promote work welfare. The aim of this Bachelor’s thesis was to find the biggest problems of Finnish municipalities at this moment and to examine some aspects of work welfare. In addition the study contains a work welfare questionnaire which was implemented with one Finnish municipality. Based on the questionnaire results some conclusions and development-suggestions will also been made. The target of this questionnaire was to collect information about that how employees feel the atmosphere, flow of information and functions in their work community. Questions were also about management skills, workload, knowledge and working ability. In additional there was also one “open question” assessing the well-being, which are mostly concerns of the employees. The data of this research was collected with a structured questionnaire form. It contained basic background questions and forty-one (41) questions about the situation of work welfare in every different area. Questionnaire forms were sent for every employee in the municipality, totally 309 pieces. Altogether 212 pieces was returned so answering percent was 71,5. The study was based on a quantitative method. Results of this study show that most of the employees are satisfied for their work welfare. Employees feel that the working atmosphere is good and their work is challenging and valuable. The biggest problems seem to mainly be in rewarding, workplace health promotion activities and employees’ health care. There was deviation also in questions about information and leading habits. A summary of answers has been presented in this study. The questionnaire was produced so that the answers in different units were possible to be also handled separately. This made it possible to obtain detailed information on each every unit’s needs. The purpose of this study was to create a model of the work welfare questionnaire to the case municipality that could also be used in the future. In addition the study gave indications of what could be improved and where special attention should be paid. The study also presents some suggestions at which the municipality could improve its work welfare in the workplace....
Work Welfare in Municipality X Finnish municipalities face many changes and challenges nowadays. These things force them to consider new ways to handle different situations and functions. Changes substantially also affect employees’ welfare. Municipalities must be able to compete of the skilled labor efficiently and have to enable continuous development of skills. Satisfied employees are the greatest asset of municipalities and guarantee good quality of services. That is why it is important and current to promote work welfare. The aim of this Bachelor’s thesis was to find the biggest problems of Finnish municipalities at this moment and to examine some aspects of work welfare. In addition the study contains a work welfare questionnaire which was implemented with one Finnish municipality. Based on the questionnaire results some conclusions and development-suggestions will also been made. The target of this questionnaire was to collect information about that how employees feel the atmosphere, flow of information and functions in their work community. Questions were also about management skills, workload, knowledge and working ability. In additional there was also one “open question” assessing the well-being, which are mostly concerns of the employees. The data of this research was collected with a structured questionnaire form. It contained basic background questions and forty-one (41) questions about the situation of work welfare in every different area. Questionnaire forms were sent for every employee in the municipality, totally 309 pieces. Altogether 212 pieces was returned so answering percent was 71,5. The study was based on a quantitative method. Results of this study show that most of the employees are satisfied for their work welfare. Employees feel that the working atmosphere is good and their work is challenging and valuable. The biggest problems seem to mainly be in rewarding, workplace health promotion activities and employees’ health care. There was deviation also in questions about information and leading habits. A summary of answers has been presented in this study. The questionnaire was produced so that the answers in different units were possible to be also handled separately. This made it possible to obtain detailed information on each every unit’s needs. The purpose of this study was to create a model of the work welfare questionnaire to the case municipality that could also be used in the future. In addition the study gave indications of what could be improved and where special attention should be paid. The study also presents some suggestions at which the municipality could improve its work welfare in the workplace....
Myyntityön haasteet finanssialalla
(Laurea-ammattikorkeakoulu, 2012)
Opinnäytetyöni tarkoituksena on selvittää, mitkä ovat haastavimpia myyjien kohtaamia tilanteita myyntineuvottelun eri vaiheissa. Myyjien tunnistaessa haasteet myyntityössä, he myös pystyvät paremmin työstämään ja kehittämään itseään vaikeissa...
Challenges of the selling in finance field The purpose of my thesis is to clarify which are the most challenging situations in the different stages of the sales negotiation. When the salespersons identify the challenges in the selling, they are able to work better and are able to develop themselves in difficult situations. The aim is to intensify sales situations and to help salespersons to manage in their daily work. The theoretical frame deals with the stages of the sales negotiation, sales technique and question technique. The sales technique consist of a nonverbal and a verbal communication both affirmative and forbidden expressions with their examples. Furthermore, there have been shown the difficult situations of the sales and customer service and besides, solutions how one has to act in these situations. In the section of the question technique it is clarified what kind of questions are the best to use during the sales negotiation. The empiric share of the thesis was done a qualitative study in the spring of 2012. It was collected the interviewees' personal experiences and views on the selling by means of the qualitative research method. I sent the inquiry to the persons who work at the selling of the target company and furthermore, interviewed altogether five persons face to face. Altogether eighteen was corresponded the inquiry. The results of the research find out that the most difficult stages of the sales negotiation are the contact, the argumentation and to get the decision. In turn the easiest stages of the sales negotiation are the getting ready, the opening of the sales discussion and the customer's charting. Based on the inquiry it appeared that the verbal and nonverbal communication is experienced sometimes difficult and the majority of the persons who do the selling pay attention to their choices of words. It was made “Sales guide” by means of the theoretical frame and the inquiry. It includes the most difficult sales situations that the salespersons are experienced and besides it contains the solutions of those situations....
Challenges of the selling in finance field The purpose of my thesis is to clarify which are the most challenging situations in the different stages of the sales negotiation. When the salespersons identify the challenges in the selling, they are able to work better and are able to develop themselves in difficult situations. The aim is to intensify sales situations and to help salespersons to manage in their daily work. The theoretical frame deals with the stages of the sales negotiation, sales technique and question technique. The sales technique consist of a nonverbal and a verbal communication both affirmative and forbidden expressions with their examples. Furthermore, there have been shown the difficult situations of the sales and customer service and besides, solutions how one has to act in these situations. In the section of the question technique it is clarified what kind of questions are the best to use during the sales negotiation. The empiric share of the thesis was done a qualitative study in the spring of 2012. It was collected the interviewees' personal experiences and views on the selling by means of the qualitative research method. I sent the inquiry to the persons who work at the selling of the target company and furthermore, interviewed altogether five persons face to face. Altogether eighteen was corresponded the inquiry. The results of the research find out that the most difficult stages of the sales negotiation are the contact, the argumentation and to get the decision. In turn the easiest stages of the sales negotiation are the getting ready, the opening of the sales discussion and the customer's charting. Based on the inquiry it appeared that the verbal and nonverbal communication is experienced sometimes difficult and the majority of the persons who do the selling pay attention to their choices of words. It was made “Sales guide” by means of the theoretical frame and the inquiry. It includes the most difficult sales situations that the salespersons are experienced and besides it contains the solutions of those situations....
Digitaalisten mainosnäyttöjen markkinoinnillinen hyödyllisyys pankissa
(Laurea-ammattikorkeakoulu, 2012)
Opinnäytetyö käsittelee toimeksiantajapankin digitaalisten mainosnäyttöjen markkinoinnillista hyödyllisyyttä konttoreissa. Opinnäytetyössä pyrimme vastaamaan toimeksiantajapankin kysymyksiin siitä, minkälaiset ihmiset huomaavat mainosnäytöt, miten...
most often. The theoretical section of the thesis describes the research methods, sampling methods and analysis methods used. This section also discusses marketing in general, digital marketing and digital advertisement screens, and reviews...
most often. The theoretical section of the thesis describes the research methods, sampling methods and analysis methods used. This section also discusses marketing in general, digital marketing and digital advertisement screens, and reviews...
Yrityssaneerausmenettely : käsittely vaiheittain Espoon käräjäoikeudessa
(Laurea-ammattikorkeakoulu, 2012)
Yrityssaneerausmenettelyllä tarkoitetaan lakisääteistä menettelyä, jonka tarkoituksena on parantaa taloudellisiin vaikeuksiin ajautuneen yrityksen toimintaedellytyksiä järjestelemällä sen velkoja. Velkojen järjestely ...
Metsätilan verotus yksityisen metsänomistajan näkökulmasta
(Laurea-ammattikorkeakoulu, 2012)
Joka viides suomalainen omistaa metsää, ja siksi metsätilan verotus koskettaa monia. Vero-tukselliset asiat ovat hankalia ja muutoksia niissä tapahtuu jatkuvasti. Verotusta koskevat säädökset tulevat laista, joten ...
Muutoksen esimiestyö - Case: Ground Customer Service
(Laurea-ammattikorkeakoulu, 2012)
Tämän opinnäytetyön aiheena oli muutoksen esimiestyö. Tutkimuksen avulla selvitettiin, miten esimiestyö näyttäytyy muutostilanteessa henkilökunnalle ja miten esimiehet ovat kokeneet oman esimiestyönsä muutostilanteessa. Lisäksi selvitettiin esimiesten ominaisuuksia normaalitilanteissa verrattuna muutostilanteeseen sekä henkilökunnan että esimiehen näkökulmasta. Onko ominaisuuksissa havaittavissa eri tilanteiden välillä eroa ja jos on, mitä ja mistä se johtuu. Lisäksi pyritään selvittämään, onko esimiehen ja asiantuntijan kokemuksissa esimiestyöstä eroja. Kohdeyrityksenä oli lentoyhtiön yksi liiketoimintayksikkö ja sen maapalveluhenkilöstö. Muutostilanteena oli yrityksen organisaatiomuutos syksyllä 2011. Tutkimuksen yhtenä tavoitteena oli myös tarkastella kohdeyrityksen käyttöön sitä, miten saatuja tuloksia voidaan hyödyntää yrityksessä esimerkiksi esimieskoulutuksessa.
Opinnäytetyön teoreettisessa viitekehyksessä tarkasteltiin esimiestyötä yleisesti, esimiestyön edellytyksiä sekä hyvän esimiehen ominaisuuksia. Lisäksi tarkasteltiin muutosjohtamista, muutosprosessia, muutosvastarintaa, muutosviestintää sekä esimiehen roolia edellä mainituissa tilanteissa.
Tutkimus toteutettiin sekä haastattelututkimuksena esimiehille että kyselytutkimuksena asiantuntijoille ja esimiehille. Kvalitatiivinen haastattelututkimus tehtiin viidelle director-tason esimiehelle, jossa haastateltiin esimiesten tuntemuksia muutostilanteesta ennen prosessia, prosessin aikana ja prosessin jälkeen. Kvantitatiivisen kyselytutkimuksen kohdejoukon muodostivat yrityksen liiketoimintayksikön maapalveluhenkilöstön asiantuntijat sekä esimiehet.
Tutkimustulokset osoittivat sen, että esimiesten ja asiantuntijoiden näkemykset muutostilanteen esimiestyöstä olivat erilaiset. Lähes jokaiseen väittämään ja ominaisuuteen normaalitilanteessa ja muutostilanteessa esimiesten arviot olivat enemmän samanmielisiä kuin asiantuntijoiden vastaavat arviot. Toisaalta huomionarvoista oli havaita, ettei esimiehen ominaisuuksissa ollut suurta eroa normaalitilanteen ja muutostilanteen esimiestyössä.
Tutkimustulosten mukaan muutosprosessin huolellinen ennakkovalmistelu on tärkeää. Yt-toimintaan tähtäävässä suunnittelussa on hyvä huomioida riittävän väljä aikataulu yllättävien tilanteiden varalle sekä selkeät roolit muutoksen eri vaiheisiin. Lisäksi prosessin suunnittelu kannattaa ulottaa tilanteeseen, jossa varsinainen yt-menettely on päättynyt ja muutoksen jälkeiset uudet tehtävät ja roolit on saatu käynnistettyä. Näin esimiehille ja alaisille vahvistuu turvallisuuden tunne muutoksen jälkeen. Samalla prosessi saadaan jäntevästi päätettyä....
The topic of this thesis is the relationship between managerial duties and change management. The purpose of the research was to investigate how managerial duties in change situations appear to personnel and how the managers have experienced...
The topic of this thesis is the relationship between managerial duties and change management. The purpose of the research was to investigate how managerial duties in change situations appear to personnel and how the managers have experienced...









