"Ndila Mutua, Esther" - Selaus tekijän mukaan Seinäjoen ammattikorkeakoulu
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Customer Relationship Management : Evaluating customer Relationship Management:case Lennol Oy
Ndila Mutua, Esther (Seinäjoen ammattikorkeakoulu, 2011)The objective of this thesis was to study the CRM of the Lennol Company which is a linen company situated in Finland, Jalasjärvi. The Company wanted to know if their CRM is effective and how they can make it more profitable ...