"Customer journey map" - Selaus asiasanan mukaan Seinäjoen ammattikorkeakoulu

    • Deep understanding of a customer journey map at pm2am Student Trips 

      Kolkka, Roosa (2019)
      The objective of the thesis was to visually understand the overall customer experience through a customer journey map and to build, based on a customer satisfaction survey, a customer journey map for pm2am Student Trips ...
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