"customer satisfaction" - Selaus asiasanan mukaan Seinäjoen ammattikorkeakoulu
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Customer retention plan for a fitness center
(2023)This thesis outlined a customer retention development plan, which aimed at identifying targets for improvement in the services of a fitness center. The development plan was drafted based on a thorough analysis of the current ... -
Customer Satisfaction in the Ride-Hailing Market: A Case Study Research in Delhi, India
(2024)The ride-hailing market encompasses taxi services and private rides, considering on-demand transportation facilities via online booking through the website. However, there are no studies regarding the reason behind customer ... -
The Impact of Salesmen’s Customer-Oriented Behavior on Customer Satisfaction in Finland
(2024)Customer satisfaction is an important indicator of business success, but the factors behind it in the grocery market are still unexplored. Therefore, this study conceptualizes salespeople's customer-oriented behavior that ...


