The development of a Process Management Model for Herman IT’s Competency-Based Human Resource Management and Development Contents
Le, Van Bach (2015)
Le, Van Bach
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The aim of this thesis is to explore and develop the Process Management Model for Herman IT to ensure the identified competencies are implemented in compliance with the Competency-Based Human Resource Management Model and are continuously reviewed and developed on an ongoing basis. The theoretical background concentrated on the relationship between the concepts of Human Resource Management (HRM) and Strategic Human Resource Management (SHRM) and how they are connected to the competency. The understanding of the Deming Cycle (PCDA) provides the layout to develop the Competencies Process Management Model. The research questions are built on the research objectives and theoretical framework and then the research is conducted to explore how to adapt the Process Management Model into the commissioning company. The qualitative research method is employed in this thesis. The analysis of findings collected from the interview with the participants brought to light their opinions and expectations about the model, how they currently review and develop their competencies. The Competency Process Roadmap is built based on the Process Management Model combined with the data collected in the interview.