Business Process Plan of the Option to Include Cameroon Cocoa the into Marketing and Production : Case: Dammenberg Chocolate Factory. Finland

Abstract

The purpose of this thesis was to study and finding ways to improve and integrate the existing business process at Dammenberg Chocolate Factory. This thesis identifies the current business process through existing information, and tries to prepare a realistic business process plan as a match with the existing process.

The first chapter introduces the thesis work, the background of the project, the objectives, and the framework of the study. The second chapter also introduces cocoa beans as a commodity crop describing the history and origin in this part.

Cocoa regulations and standards was described in the next chapters, together with the cocoa global statistics analyzed step by step.

A very important part of this thesis consists the business process, and the business model part, which was designed for Dammenberg chocolate factory where vital factors that could affect the business chain positively was mentioned.

Basic methods used in this thesis include desk research, existing theoretical information made available by Mr. Gael and Mr. Iso-Kungas (Dammenbeg), supported by books and online materials.