KoulutusalaLaurea-ammattikorkeakouluPalvelumuotoilu
Viitteet 41-60 / 348
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Balanssi vai burnout – YAMK-koulutusohjelman asiakaskeskeinen kehittäminen
(Laurea-ammattikorkeakoulu, 2018)Työelämän murroksessa jatkuva oppiminen korostuu sekä yksilön pärjäämiskeinona että laajemmin yhtenä vastauksena työelämän muuttuviin vaatimuksiin. Samanaikaisesti asiakas- ja palvelukeskeisyys raivaavat tilaa vaihtoehtona ... -
Between Peace and Technology – A Case Study on Opportunities and Responsible Design of Artificial Intelligence in Peace Technology
(2020)Tekoälyä pidetään usein aikamme lupaavimpana teknologiana. Sen eri sovellukset ovat kiinteä osa arkeamme. Tekoälyn liiketoiminnallisista hyödyistä ja vaikutuksista puhutaan paljon. Se voi kuitenkin myös pahentaa olemassa ... -
Blended Service Design Approach in Designing a Wiki Portal for Open Collaboration
(Laurea-ammattikorkeakoulu, 2012)The world of education is moving towards an open and virtual model of learning supported by the availability of wide spread Open Educational Resources (OER) on the internet. In the world of social media communication, open, ... -
Brändiuskollisuuden kehittäminen palvelumuotoilun keinoin: liikkumisen ratkaisut vakuutusalalla
(2021)Tämän kehittämistyön tarkoitus on tarkastella autoon liittyvän merkkivakuutuksen brändiarvoa ja siihen liittyviä valintatilanteita loppuasiakkaan näkökulmasta auton omistamisen koko elinkaaren aikana. Kehittämistyön ... -
Business Model Development Towards Event Management in Manchester, UK
(2020)It is known that the people in United Kingdom spend lot of time travelling and have a very busy schedule. Generally, offices are far from their home location. Due to the time crunch, they are always in search of an event ... -
Business Modelling for ICT based services targeted to Intellectually Disabled People
(Laurea-ammattikorkeakoulu, 2011)Services are becoming a key focus in the current era. Organizations globally are facing rapid changes in providing services. Despite this alarming growth, the advancement in Information and Communications Technology (ICT) ... -
Citizen participation as a systematic development tool in renewing social and healthcare services : - a Case Study in the Public Service Context
(Laurea-ammattikorkeakoulu, 2015)The purpose of this thesis is to develop a framework for using citizen participation as a systematic development tool in renewing public services. The structure of the thesis consists of an introduction, theoretical ... -
Co-created concept of the workplace of the future for case company X
(Laurea-ammattikorkeakoulu, 2017)The purpose of the master thesis is to utilize service design theory and tools to co-create concepts of the workplace of the future with multiple stakeholders for company X. The proposed concepts are co-created with the ... -
Co-created Corporate Story : Creating a Concept for Engaging Staff into Change Implementation
(Laurea-ammattikorkeakoulu, 2014)Companies are currently facing vast changes in many levels. The economic, generational and global changes affect companies’ strategies, and interactive technologies have enabled people to communicate and share their thoughts ... -
Co-Creating a Comprehensive and Socially Sustainable Community Center : case: Vihanti Village
(2024)This thesis was commissioned by the city of Raahe to co-create a comprehensive and socially sustainable community center in Vihanti, a village within its municipal area. The primary purpose was to develop a communal space ... -
Co-creating a gastronomy service : case: Krakow restaurant - Handelek
(2019)The following study concentrates on the service design process of the gastronomy concept and brand Handelek. The author’s objective is to show how co-creation can be an appropriate method of building a new service and brand ... -
Co-creating a new service design process for media companies developing digital solutions in the business-to-business market
(Laurea-ammattikorkeakoulu, 2017)As new technologies and softwares emerge, media companies are facing a challenge of continuously providing innovative digital solutions for their commercial customers in order to compete in the changing marketplace. ... -
Co-creating an engaging live-streamed concert with potential viewers
(Laurea-ammattikorkeakoulu, 2016)This master’s thesis is an academic development project. Through service design and co-creation, the project takes a practical and human-centered approach to defining what aspects engage viewers with a live-streamed concert. ... -
Co-creating an in-house service concept for boosting innovation and development
(Laurea-ammattikorkeakoulu, 2019)Organizations need new capabilities to be able to survive in the rapidly changing environment. They need to be adaptable and to have capability to develop and innovate services that answer to the changing needs and ... -
Co-Creating Knowledge Work Automation Content
(Laurea-ammattikorkeakoulu, 2017)A number of trends undoubtedly show that what is today known as knowledge work will significantly change in the future. Stable employment will be increasingly a thing of the past. Employees will work in freelance mode, on ... -
Co-creating meaningful experiences with WeTravel : a design game for travel planning
(Laurea-ammattikorkeakoulu, 2017)This Master’s thesis discusses how design games can facilitate customers’ co-creation of value, goal and expectation management, and help them build shared visions of the future. The objective of this thesis was to create ... -
Co-creation or Co-destruction of Value in Virtual Facilitation? - Case CIRC4Life Service Jam
(2021)Tämän opinnäytetyön tarkoituksena oli tutkia, miten yhteiskehittämisen käytänteitä voidaan soveltaa käytäntöön työpajojen fasilitoinnissa. Tutkimuksen kontekstina oli yhteiskehittämistyöpajan fasilitointi ... -
Co-Creative Business Design for an Accounting Company
(Laurea-ammattikorkeakoulu, 2015)The field of financial administration is going through a major change that is affected by various phenomena: digitalization, automatization, internationalization and changes in the legislation. For accounting companies it ... -
Co-designing a Membership Offering : The Perceived Value of membership Elements of a Professional Association
(Laurea-ammattikorkeakoulu, 2017)Significant changes have taken place in the visual industry and photography in recent decades. Digitalisation has altered how photographs are taken, edited, distributed and used. It has changed the concept of image and ... -
Corporate traveler centered development of a loyalty programme
(Laurea-ammattikorkeakoulu, 2015)This thesis is a qualitative case study that examined how the airline corporate sales client company employee (known as business traveler) engagement could be developed by the customer co-creation methods in the loyalty ...
