Haku

Tribhuvan International Airport (TIA) is the only international airport in Nepal. As a part of the service industry, TIA has as its main focus customer satisfaction, which can be described as the overall evaluation of ...

The purpose of this thesis is to examine visitor experience in the target museum - Louisiana Museum, a successful and unique modern art museum in Denmark. In the thesis, visitor experience is analysed and discussed from ...

The hotel industry continues to develop through innovations of technology. Trends in technol-ogy are evident in various forms, such as software and operating systems, high-tech devices and equipment, and social media ...

This research paper examines about the outsourcing of facility services in the Kämp group of hotels. The scope of the study includes Facility Management, outsourcing facilities services, and the selection process of the ...

The purpose of this Bachelor’s thesis is to research the effect of the work environment on workplace wellbeing. The workplace studied in this research is a Youth Centre in Helsinki, which received a renovation in 2015. The ...

The subject of the thesis project is the facility management help-desk service of the Facility Superintendents at Laurea University of Applied Sciences, Leppävaara campus. The main purpose of the thesis is to develop the ...

Many hospitality industries find it difficult to control or manage solid wastes, such as food, containers, paper, cardboard and scrap metals, which are waste generated on a daily basis depending on the industry. Most ...

Finnish cleantech businesses. The study sets out to investigate cleantech, to analyze the strength of Finnish cleantech companies against potential Chinese rivals, and to examine the benefits of entering the Chinese market ...

The market for the ethnic food service industry in Finland, including the port city Rauma, is constantly growing, as a result of the increase in the ethnic population, influences of multiculturalism, and changes in lifestyles ...

This thesis project was commissioned by Original Sokos Hotel Albert to investigate the hotel’s needs and customer demands. The aim of the project is to understand the connection between customer expectations and business ...