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Developing Employee Experiences with Service Design and Play : Case Personal Development Toolkit
(2020)
Employees are individuals with different roles, responsibilities, attitudes, goals, motivations, values, dreams. Such complexity must be acknowledged in the new way organizations design their relationship with employees, ...
Embedding user-centred design in policymaking at the UK Ministry of Justice
(2020)
Across the world, businesses and governments have increasingly been applying user-centred design methods to improve their efforts to deliver services that generate value for people.
In recent years, however, governments ...
Designing Experiences in Preventive Healthcare - CASE: Neosmart Health
(2020)
The purpose of this thesis was to improve customer experience in the preventive healthcare industry. Neosmart Health’s holistic healthcare service was used as a case example. The thesis aimed at identifying the crucial ...
Designing a digital museum experience for art lovers. Case: EMMA — Espoo Museum of Modern Art
(2021)
Opinnäytetyön tavoitteena on tutkia digitaalista museokokemusta, jota tarkastellaan EMMA – Espoon modernin taiteen museolle toteutetun kehittämisprojektin kontekstissa. Asiakasprojektin tarkoituksena oli muotoilla digitaalisen ...