"Bulaeva, Anna" - Selaus tekijän mukaan Kaakkois-Suomen ammattikorkeakoulu
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Research of service quality of educational tourism : Travel of underaged from Russia to Finland
Bulaeva, Anna (Kaakkois-Suomen ammattikorkeakoulu, 2018)The goal of this research was to analyse the service quality of educational trips to Finland by multiple service providers. The scope was restricted to the travel of people aged under 18 years. The sampling strategy used ...