KoulutusalaTampereen ammattikorkeakouluLiiketalous, hallinto ja markkinointi
Viitteet 501-520 / 3722
-
Customer lifetime value as a part of the customer journey
(2024)This thesis was commissioned by StepOne Tech Oy. The company has been operating for over a decade and needed cost-efficient ways for new customer acquisition and innovations to increase customer lifetime value of acquired ... -
Customer perception of a downscale vertical brand extension : SATS Finland Oy
(2021)This thesis was commissioned by SATS Finland Oy. The company has extended its services from the core brand category by using the downscale vertical brand extension method in the Turku region. The objective of the thesis ... -
Customer Relationship Management- research : Case: Learnpoint Oy
(Tampereen ammattikorkeakoulu, 2015)The objective for this thesis is to report the responses Learnpoint´s customers have filled on the customer survey. The survey was sent to clients in few parts during the year 2015. As the company does approximately 50 - ... -
Customer requirements for hydrogen trucks and implications for truck manufacturers : a qualitative SWOT analysis
(2024)This thesis is commissioned in partnership with a company involved within the hydrogen trucking industry, seeking to find out the customer requirements for hydrogen trucks and the resulting implications for truck manufacturers. ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Customer retention and acquisition from German market
(2021)Globalization has increased the popularity of online shopping. Consumers have more opportunities to fulfill their needs by using foreign websites. The commissioner for this thesis was Backstage Rock Shop Oy. The company ... -
Customer satisfaction and digital strategy : Total-Henkilöstöpalvelut Oy
(2021)Excellent service pays off because it creates true customers who will use the company’s services again and praise it to others. Customer satisfaction is the leading indicator for measuring customer loyalty, for identifying ... -
Customer Satisfaction in Service Industry : Case Study of Nokia River Golf
(Tampereen ammattikorkeakoulu, 2012)The purpose of this thesis was to collect information about the current level of customer satisfaction among the members of Nokia River Golf. As the members of the golf club are a significant source of income, it is important ... -
Customer satisfaction research: : Two English taught programs at Sedu
(Tampereen ammattikorkeakoulu, 2010)The purpose of this research was to find out the level of customer satisfaction in two recently launched study programs at Seinäjoki Vocational Education Centre Sedu. In addition, the aim was also to find the most suitable ... -
Customer satisfaction survey for Ammeraal Beltech
(Tampereen ammattikorkeakoulu, 2005) -
Customer Satisfaction Survey for an E-commerce Company : Case: Omenamies
(Tampereen ammattikorkeakoulu, 2014)This thesis was commissioned by Leino Imports Turku. Omenamies is an online store, which sells the products the commissioning company imports. The objective of the research was to examine how satisfied customers are with ... -
Customer satisfaction survey for OVV-Tampere
(Tampereen ammattikorkeakoulu, 2005) -
Customer satisfaction survey, result analysis and utilization in a global forestry company
(Tampereen ammattikorkeakoulu, 2016)Customer satisfaction effects companies’ longevity, profitability and brand by the repeat buying behavior and good word of mouth due to loyalty. Therefore, measuring the customer satisfaction is important to companies and ... -
Customer Satisfaction Survey. Case: Purchase Order Centre, Prague. Nokia Siemens Networks.
(Tampereen ammattikorkeakoulu, 2010)This survey has been conducted in order to measure customer satisfaction in services provided by Purchase Order Center Prague, which is operating on the behalf of Nokia Siemens Networks. The main goal was to identify ... -
Customer segmentation and customer profiles using VPC for Soluto Oy
(2021)This thesis was conducted for Soluto Oy because they had not done barely any segmentation of their customers before. Soluto wished to expand their business to a new market area, Tampere, but did not know where to start. ... -
Customer segmentation in customer service and decision making process : case: Maskun Kalustetalo Ltd., Ylöjärvi
(Tampereen ammattikorkeakoulu, 2007) -
Customer service at Company X in 2025
(2022)The main goal of the project was to develop customer service for the forestry industry Company X on their European sawn timber sales area. The purpose of the thesis was to examine the state of Company X’s current customer ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Customer service in a government agency case study: Kela Overpayment Recovery Centre
(2024)The primary aim of this research is to develop a comprehensive understanding of customer service within a governmental organization, utilizing the operations of the Kela Overpayment Recovery Team as a specific case study. ... -
Customer service officer as a responsible host at the Skycity Adelaide Casino
(Tampereen ammattikorkeakoulu, 2006) -
Customer service reporting system for quality management : Case: Pohjola Vakuutus Ltd
(Tampereen ammattikorkeakoulu, 2011)The goal of this project was to find ways to enhance efficiency in existing data collection processes following customer behavior within Pohjola Vakuutus Ltd. The company wanted to find a new way to monitor customer behavior ... -
Customer Success Managerin rooli asiakaskokemuksen rakentamisessa B2B-yrityksessä : Customer Success Managerin pelikirja
(2022)Opinnäytetyön kohteena on B2B-yritys Nomentia, joka on Suomen johtava kassanhallinnan yritys, ja jonka tarkoituksena on kasvaa vielä vahvemmin pohjoismaihin ja Eurooppaan. Yrityksessä toimii tällä hetkellä kaksi Customer ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad
















