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Customer Satisfaction Survey for an E-commerce Company : Case: Omenamies
(Tampereen ammattikorkeakoulu, 2014)This thesis was commissioned by Leino Imports Turku. Omenamies is an online store, which sells the products the commissioning company imports. The objective of the research was to examine how satisfied customers are with ... -
Customer satisfaction survey for OVV-Tampere
(Tampereen ammattikorkeakoulu, 2005) -
Customer satisfaction survey, result analysis and utilization in a global forestry company
(Tampereen ammattikorkeakoulu, 2016)Customer satisfaction effects companies’ longevity, profitability and brand by the repeat buying behavior and good word of mouth due to loyalty. Therefore, measuring the customer satisfaction is important to companies and ... -
Customer Satisfaction Survey. Case: Purchase Order Centre, Prague. Nokia Siemens Networks.
(Tampereen ammattikorkeakoulu, 2010)This survey has been conducted in order to measure customer satisfaction in services provided by Purchase Order Center Prague, which is operating on the behalf of Nokia Siemens Networks. The main goal was to identify ... -
Customer Satisfaction: Rantasipi Ikaalinen Spa
(Tampereen ammattikorkeakoulu, 2013)The aim of this study is to provide information about the customer satisfaction level in Rantasipi Ikaalinen spa and to collect ideas for potential products which could generate added value to the already existing services. ... -
Customer segmentation and customer profiles using VPC for Soluto Oy
(2021)This thesis was conducted for Soluto Oy because they had not done barely any segmentation of their customers before. Soluto wished to expand their business to a new market area, Tampere, but did not know where to start. ... -
Customer segmentation in customer service and decision making process : case: Maskun Kalustetalo Ltd., Ylöjärvi
(Tampereen ammattikorkeakoulu, 2007) -
Customer service at Company X in 2025
(2022)The main goal of the project was to develop customer service for the forestry industry Company X on their European sawn timber sales area. The purpose of the thesis was to examine the state of Company X’s current customer ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Customer service officer as a responsible host at the Skycity Adelaide Casino
(Tampereen ammattikorkeakoulu, 2006) -
Customer service reporting system for quality management : Case: Pohjola Vakuutus Ltd
(Tampereen ammattikorkeakoulu, 2011)The goal of this project was to find ways to enhance efficiency in existing data collection processes following customer behavior within Pohjola Vakuutus Ltd. The company wanted to find a new way to monitor customer behavior ... -
Customer Success Managerin rooli asiakaskokemuksen rakentamisessa B2B-yrityksessä : Customer Success Managerin pelikirja
(2022)Opinnäytetyön kohteena on B2B-yritys Nomentia, joka on Suomen johtava kassanhallinnan yritys, ja jonka tarkoituksena on kasvaa vielä vahvemmin pohjoismaihin ja Eurooppaan. Yrityksessä toimii tällä hetkellä kaksi Customer ...Rajattu käyttöoikeus / Restricted access / Tillgången är begränsad -
Customer Support: An Icing for Customer Satisfaction : Case: HappyOrNot Ltd.
(Tampereen ammattikorkeakoulu, 2013)The objective of this bachelor’s thesis was to propose a more efficient customer support process in order to maximize customer satisfaction for the company HappyOrNot Ltd. It is observed that the growth of the company ... -
Customer technical acceptance issue handling optimization
(Tampereen ammattikorkeakoulu, 2007) -
Customers' capability to take a person who speaks Finnish poorly as their contact person
(2023)An ageing workforce is a challenge for society. Society does not have unambiguous solutions to fix shortages. However, their one solution is to attract immigrants and replace the workforce with them. It is the main reason ... -
Customer’s satisfaction and loyalty through e-commerce: the case of company X
(Tampereen ammattikorkeakoulu, 2015)Due to the rapidly increasing number of Internet users, the attractive benefits and spreading popularity of online shopping all over the world and in Vietnam particularly, more and more Internet vendors have been concerned ... -
CXT-köysinostimien nostoapuväline
(Tampereen ammattikorkeakoulu, 2013)Työn tarkoituksena oli suunnitella asiakkaalle nostoapuväline, jolla nostetaan CXT:N QA-QC - kokoluokkien köysinostimia testipukille. Apuvälineen mitat määräytyivät halutusta nostotavasta ja nostettavien nostimien mitoista ... -
CY8CKIT-001 PSoC Development Kit-kehitysalusta
(Tampereen ammattikorkeakoulu, 2013)CY8CKIT-001 PSoC Development Kit on Cypress Semiconductorsin valmistama kehitysalusta, jonka tarkoituksena on ollut toimia prototyyppialustana PSoC-arkkitehtuuria käyttävien sovellusten suunnitteluun ja testaukseen. ... -
Cybersecurity in bank: a case on employee engagement and responsibility for a Secure Digital Environment (SDE) in the selected branch
(2023)With the escalation of digital interconnectedness, cybersecurity is at the core of many sectors, including banking. Ensuring a Secure Digital Environment (SDE) requires not just robust technology but also engaged and ... -
CYMIC-kattilan tulipesän CAD-suunnittelun kehittäminen
(Tampereen ammattikorkeakoulu, 2017)Opinnäytetyön tarkoituksena oli tutkia eri menetelmiä CYMIC-voimakattilan tulipesän CAD-suunnittelussa. Työn tilaajana toimi Valmet Technologies. Tavoitteena oli luoda tulipesästä kirjastomalli tai parametrinen konfiguraattori ... -
Cytotechnologists’ education and work in Finland
(John Wiley & Sons, 2019)