MANAGING INTERNATIONAL TEAMS FROM BUSINESS COMMUNICATION PERSPECTIVES

Abstract

The aim of the thesis was to analyze a suggestion for an efficient way of managing an international team through communication methods. This concept usually applied to multi-national companies and intercontinental corporations. The thesis aimed to give any leaders or managers an over-view of a number of problems may occur in work place and also some important aspects they should consider before preparing solutions for those aforementioned problems.

The theoretical part was divided into two main considerations: international business communication and international team management. As further, there were eight elements involved in total, from business communication analysis from cross-cultures background, leadership hierarchies to numerous frameworks and strategies to conquer a team that consists of colleagues from different nations with different knowledge cultivated.

The empirical part was to collect answer from two managers with minimum of five-year experience and two employees from MNCs. The empirical part proposed to be qualitative research and analyzing process, which strived to reflect how much the theoretical part above could implement.

In conclusion, communication at workplace is never considered to be enough and it must be developed by both managers and team members with the efforts from managers and employees. There were different leading perspectives that effectively work for team leaders to manage an international team. Through practical research, all participants aware of the importance of communication to their work and they all have their own ways of improving their communication. Most of the interviewees values their working experience in multi-national companies as they obtain more new ways of thinking, become more emphatic and willing to support their colleagues more.