MeWeT-home service model research

Abstract

MeWeT is abbreviated from Model environment for Wellbeing enhancing Technology,and MeWeT-home is continuously developing research, development and learning environment for welfare technology. It is a smartabilities to cope with every-day living. MeWeT-home is located to Ulvila, Finland and it is managed by Sataedu in collaboration with Satakunnan ammattikorkeakoulu.

The purpose of this thesis bases on the fact, that investment funding of MeWeT-home is covering the operation of year 2018. Starting from year 2019 the revenue should be arranged through new service models developed according to service design principles.

Aim of the thesis is to clarify expectations of MeWeT partner companies about the future co-operation and to utilize the feedback towards the definition of MeWeT service models. A brainstorming session was arranged for this purpose. There was also a need to get a view of existing Finnish concepts already operating in the field of wellbeing enhancing. This data was collected through benchmarking different service models. Service design principles and design process was studied for providing a frame and road-map to support the service development process in the future.

Research provides recommendations to defined service models of MeWeT-home, and those can be further developed and delivered through the design process described in this thesis. The outcome of concepts includes collaboration of companies and student resources in an info-center environment, where citizens gets education and testing possibilities to developed solutions for wellbeing enhancing, reviewed by a third-party.