- Selaus nimekkeen mukaan Saimaan ammattikorkeakoulu

Viitteet 411-430 / 3691

    • Cultural differences in internationalization of Finnish SMEs in the decision of the market entry mode in Russia. Case company: Tackla Pro Oy 

      Kolmykova, Irina (Saimaan ammattikorkeakoulu, 2017)
      The objective of the study was to conduct a research and analyse how cultural differences between Finland and Russia influence on a Finnish firm’s decision when choosing an export entry mode to enter the Russian market. ...

    • Cultural differences in perception and evaluation of customer service : Case: World of Delights Oy 

      Kokareva, Ekaterina (Saimaan ammattikorkeakoulu, 2018)
      The objective of the research was to find out whether customers who are representatives of different cultural groups perceive and evaluate customer service differently. The study was aimed to discover how representatives ...

    • Cultural differences Russian companies encounter in Finnish markets 

      Koryakina, Natalia (Saimaan ammattikorkeakoulu, 2011)
      The research problem of the thesis is cultural differences that Russian companies face in Finnish markets. The thesis is meant to help Russian companies by providing information on how to manage cultural differences. The ...

    • Cultural Dimension as a Factor of Success 

      Stoll, Susanne (Saimaan ammattikorkeakoulu, 2010)
      The purpose of the thesis was to find out if and to what extent a Chamber of Commerce abroad can overcome effects of cultural differences in business and how obstacles can be avoided. In the theoretical part the main issue ...

    • Cultural discrepancy and challenges when doing business in Macao’s cross cultural environment 

      Kou, Man-leng (Saimaan ammattikorkeakoulu, 2013)
      The purpose of the study was to find out the problems or crises when doing business in the cross-cultural environment. Further, the gambling industry in Macao made it necessary to do this cross-cultural research. The ...

    • Culture shock of Vietnamese students in Germany 

      Le, Vi (Saimaan ammattikorkeakoulu, 2018)
      The purpose of the thesis was to examine various angles of Vietnamese students’ experience with culture shock in Germany and suggest possible methods to manage it. The thesis’s theory includes different scientific ...

    • Custom Components in Tekla Structures 

      Krishtalevich, Alexey (Saimaan ammattikorkeakoulu, 2011)
      The purpose of the bachelor thesis was to determine the creation processes of Tekla Structures custom components for balcony slab and balcony jointing elements. As a result of work, 2 custom components for balcony slab and ...

    • Customer and marketing research: Case Reima 

      Havia, Heta (Saimaan ammattikorkeakoulu, 2011)
      The number of Russian tourists in Lappeenranta is growing every year and local companies need information on how to approach this big segment. Companies in Lappeenranta need more information on the ways to advertise to ...

    • Customer database creation and analysis for small-sized tourism agency in South Karelia 

      Bogdanova, Aleksandra (Saimaan ammattikorkeakoulu, 2018)
      The objective of this constructive research was to create a low-budget customer database for small-sized tourism agency to optimize company’s data management, working routine, customer service, and to gain knowledge from ...

    • Customer Experiences of Film Location Tourists in New York City 

      Rugojeva, Maria (Saimaan ammattikorkeakoulu, 2014)
      The purpose of the study was to create a development plan for film location tours arranged by On Location Tours in New York City. In this thesis the tours analyzed are film location tours based on the series Sex and the ...

    • Customer loyalty program 

      Jokinen, Tiina (Saimaan ammattikorkeakoulu, 2014)
      The objective of the study was to find out the current status and development suggestions for case company’s customer loyalty program in Russia. Both customers' and management’s opinions were clarified, in order to understand, ...

    • Customer relationship management in ride-hailing companies: case mytaxi (Intelligent Apps GmbH) 

      Kurlenko, Polina (Saimaan ammattikorkeakoulu, 2019)
      The purpose of the study was to understand how customer relationship management is organized in the ride-hailing industry. The author strived to provide a glance at the very fabric of CRM related activities such as customer ...

    • CUSTOMER RELATIONSHIP MANAGEMENT IN THE SAIMAA GARDENS PROJECT 

      Zhirnova, Tatiana (Saimaan ammattikorkeakoulu, 2011)
      The objective of the study was getting, collecting and analysing the information, which connects the construction to the customer. In the thesis the term "customer" is accepted as a person who makes a contract to build the ...

    • Customer satisfaction and service development for tour operator La Moet Phuket 

      Luukkonen, Sofia (2019)
      The purpose of this thesis was to study La Moet Phuket operations to find out customer satisfaction and to find out how service and tour products could be developed. The idea was to find out how satisfied customers are in ...

    • Customer satisfaction enhancement in Russian fresh grocery distribution platform, case company: Partiya Edi 

      Cherkashina, Daria (Saimaan ammattikorkeakoulu, 2017)
      Nowadays, customers are the most important contributors to the successful business operation and their level of satisfaction is a top priority for the management team. Thus, top-managers do adopt a business model which is ...

    • Customer Satisfaction of Conference and Meeting Customers – Case Holiday Club Saimaa 

      Wiitamäki, Heidi (Saimaan ammattikorkeakoulu, 2015)
      The purpose of this thesis was to get a better understanding of business travelers’ needs and expectations from a venue and to find out what factors affect most customer satisfaction. This thesis consists of theoretical ...

    • Customer satisfaction survey for company X 

      Siitonen, Roosa (Saimaan ammattikorkeakoulu, 2018)
      The purpose of this thesis was to perform a customer satisfaction survey for Company X. The objective was to find out how to improve the customer satisfaction of Company X and the current satisfaction level. The aim of ...

    • Customer segmentation and efficient marketing : Case: Teboil Simpele 

      Harmanen, Riikka (Saimaan ammattikorkeakoulu, 2018)
      The thesis research was made in the partnership with the service station Teboil Simpele. The purpose of this empirical research was to study customer segmentation of Teboil Simpele and how the clientele has changed during ...

    • Customers and competitors in a new service generation process 

      Pajarinen, Katri (Saimaan ammattikorkeakoulu, 2015)
      The objective of this study was to find out how well customer involvement and competitor benchmarking can be used as an idea generation method in the new service development process of the case company. The study was ...

    • DALI - digitaalinen valaistuksenohjausjärjestelmä 

      Voutilainen, Oskari (Saimaan ammattikorkeakoulu, 2010)
      Tämä opinnäytetyö tehtiin Novoka Oy:lle. Opinnäytetyön tavoitteena oli tutustua DALI-valaistuksenohjausjärjestelmään ja toteuttaa sillä Sokos Hotel Lappeen toimistotilojen ja aulan valaistuksen ohjaus. DALI on valaistuksen ...