- Selaus nimekkeen mukaan Saimaan ammattikorkeakoulu
Viitteet 421-440 / 3691
-
Customer Experiences of Film Location Tourists in New York City
(Saimaan ammattikorkeakoulu, 2014)The purpose of the study was to create a development plan for film location tours arranged by On Location Tours in New York City. In this thesis the tours analyzed are film location tours based on the series Sex and the ... -
Customer loyalty program
(Saimaan ammattikorkeakoulu, 2014)The objective of the study was to find out the current status and development suggestions for case company’s customer loyalty program in Russia. Both customers' and management’s opinions were clarified, in order to understand, ... -
Customer relationship management in ride-hailing companies: case mytaxi (Intelligent Apps GmbH)
(Saimaan ammattikorkeakoulu, 2019)The purpose of the study was to understand how customer relationship management is organized in the ride-hailing industry. The author strived to provide a glance at the very fabric of CRM related activities such as customer ... -
CUSTOMER RELATIONSHIP MANAGEMENT IN THE SAIMAA GARDENS PROJECT
(Saimaan ammattikorkeakoulu, 2011)The objective of the study was getting, collecting and analysing the information, which connects the construction to the customer. In the thesis the term "customer" is accepted as a person who makes a contract to build the ... -
Customer satisfaction and service development for tour operator La Moet Phuket
(2019)The purpose of this thesis was to study La Moet Phuket operations to find out customer satisfaction and to find out how service and tour products could be developed. The idea was to find out how satisfied customers are in ... -
Customer satisfaction enhancement in Russian fresh grocery distribution platform, case company: Partiya Edi
(Saimaan ammattikorkeakoulu, 2017)Nowadays, customers are the most important contributors to the successful business operation and their level of satisfaction is a top priority for the management team. Thus, top-managers do adopt a business model which is ... -
Customer Satisfaction of Conference and Meeting Customers – Case Holiday Club Saimaa
(Saimaan ammattikorkeakoulu, 2015)The purpose of this thesis was to get a better understanding of business travelers’ needs and expectations from a venue and to find out what factors affect most customer satisfaction. This thesis consists of theoretical ... -
Customer satisfaction survey for company X
(Saimaan ammattikorkeakoulu, 2018)The purpose of this thesis was to perform a customer satisfaction survey for Company X. The objective was to find out how to improve the customer satisfaction of Company X and the current satisfaction level. The aim of ... -
Customer segmentation and efficient marketing : Case: Teboil Simpele
(Saimaan ammattikorkeakoulu, 2018)The thesis research was made in the partnership with the service station Teboil Simpele. The purpose of this empirical research was to study customer segmentation of Teboil Simpele and how the clientele has changed during ... -
Customers and competitors in a new service generation process
(Saimaan ammattikorkeakoulu, 2015)The objective of this study was to find out how well customer involvement and competitor benchmarking can be used as an idea generation method in the new service development process of the case company. The study was ... -
DALI - digitaalinen valaistuksenohjausjärjestelmä
(Saimaan ammattikorkeakoulu, 2010)Tämä opinnäytetyö tehtiin Novoka Oy:lle. Opinnäytetyön tavoitteena oli tutustua DALI-valaistuksenohjausjärjestelmään ja toteuttaa sillä Sokos Hotel Lappeen toimistotilojen ja aulan valaistuksen ohjaus. DALI on valaistuksen ... -
Data Analysis of an Application Upgrade – Quality Handbook Roadmap from Lotus Notes to MS SharePoint
(Saimaan ammattikorkeakoulu, 2012)The goal of the thesis was to analyze and document the data migration of a quality handbook from Lotus Notes platform to MS SharePoint 2010. This study was commissioned by UPM IT and UPM Research & Development (R&D). The ... -
Database and website implementation for controlling Juki-Lux multimedia pillars
(Saimaan ammattikorkeakoulu, 2012)The bachelor thesis worked on a real task that came from the company Juki-Lux. This company has made a multimedia pillar to present advertisements. The goal was to design and make the necessary software needed to run the ... -
Decision Making Models and Tools to Support Strategic Decision Making - Case: Tarvekaluste Oy
(Saimaan ammattikorkeakoulu, 2015)The purpose of the study was to examine theories in decision making and de-cision making process and cultivate information about valid practices and tools to supplement the company’s decision making. The study was commissioned ... -
Decreasing global costs of transportation between inter-group locations : Case: Outotec, Spare part business
(Saimaan ammattikorkeakoulu, 2012)The subject of the thesis was to find out ways how the case company Outotec can decrease the global costs of transportation of spare part deliveries between inter-group locations. The main research question was how can ... -
Defect Management in SAAS application
(Saimaan ammattikorkeakoulu, 2013)The purpose of this thesis was to find information how to improve defect man-agement in SAAS application, which process models support defect manage-ment and what error reporting tools are available. The thesis was started ... -
Defibrillaattorin, tipanlaskijan ja ruiskupumpun käytössä huomioon otettavia asioita potilasturvallisuuden kannalta
(Saimaan ammattikorkeakoulu, 2013)Tämän opinnäytetyön tarkoituksena oli valmistaa laiteturvallisuusopas perehdytyksen tueksi. Opinnäytetyö on toiminnallinen ja tuotoksena oli sähköinen laiteturvallisuusopas. Valmiin oppaan ei ollut tarkoitus olla minkään ... -
Demand for Finnish education export in Russia, Case: Saimaa University of Applied Sciences
(Saimaan ammattikorkeakoulu, 2015)The objectives of the study was to find out is there a demand for fee-based studies offered by Saimaa University of Applied Sciences to Russian customers. Education export is a growing phenomenon in Finland. It seems that ... -
Demolition and demolition waste in Saint-Petersburg, NCC's point of view
(Saimaan ammattikorkeakoulu, 2015)The purpose of the thesis was to accumulate knowledge about demolition and ecological norms in Russia and to show this knowledge on an example of Saint-Petersburg and Nordic Construction Company and make a hand book for ... -
Deploying a strategic customer account plan for the X department of the case company Y
(Saimaan ammattikorkeakoulu, 2018)The aim of this thesis, is to deploy a strategic customer account plan guidelines for a logistics company’s X department. The case company is Y. The original research problem was defined in the following way: What are the ...



















