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Työturvallisuuden kehittäminen, case: Hotelli-Ravintola Kägöne
(Saimaan ammattikorkeakoulu, 2010)
Tämä opinnäytetyö tarkasteli työturvallisuutta pienessä, alle kymmenen henkeä työllistävässä hotelli-ravintolassa. Työturvallisuus muodostuu useasta eri osa-alueesta, joita ovat muun muassa paloturvallisuus, ergonomia, ...
Comparison of leadership and cultures in Finland and Russia
(Saimaan ammattikorkeakoulu, 2018)
The aim of my thesis was to find out similarities and differences in culture and leadership styles between Russia and Finland and how to avoid misunderstandings connected with cultural collisions. The research questions ...
Peer-to-peer as a travel accommodation option and the customer value
(Saimaan ammattikorkeakoulu, 2016)
The purpose of the study was to investigate the concept of peer-to-peer accommodation as a travel lodging option from the customers’ point of view and the reasons for choosing that. Airbnb and Couchsurfing were used as ...
How to improve hotel service? : Case: Leinon Apartments
(Saimaan ammattikorkeakoulu, 2019)
Customers’ feedback is of the most important factors in getting success in every business, because customers are the main source of profit creation.
No matter, if customers are satisfied or dissatisfied, their feedbacks ...