- Selaus nimekkeen mukaan Opinnäytetyöt (Avoin kokoelma)
Viitteet 681-700 / 5489
-
Customer relationship management : Based on foreign exchange & remittance business in Oman case company “X Exchange LLC”
(2023)People are now out of homesickness, and they are getting more explorative now. Once, people were not as educated as they are nowadays. People from around the world are going from one country to another for traveling, ... -
CUSTOMER RELATIONSHIP MANAGEMENT : case study Coca-Cola Company
(Centria-ammattikorkeakoulu, 2017)The Coca-Cola Company is an American multinational beverage corporation, a manufacturer, retailer and marketer of non-alcoholic beverage concentrates and syrups with its headquarter in Atlanta, Georgia. This thesis is aimed ... -
Customer relationship management : Case Urakointiasennus M. Rautio Oy
(Centria-ammattikorkeakoulu, 2018)The objective of the thesis was to provide an overall understanding of Customer Relationship Management (CRM), its’ implementation and advantages. Nowadays companies that value customer experience are the ones to achieve ... -
Customer relationship management and strategic management as tools for organisational performance
(2019)Around the world, business owners are doing whatever they can to remain relevant and serve the customers better and efficiently. Customers are the main priority in any business. Business owners are paying attention to ... -
Customer relationship management system
(2023)The thesis aims to offer an insight into the customer relationship management methods and how it can be utilized. It aims to bring out the effectiveness of the utilization of CRM, which can further help to achieve customer ... -
Customer Satisfaction : Research for Kokkolan Veikot, Boxing Division
(Centria ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu), 2014)This thesis covers the basic theory of customer satisfaction. The aim was to look into the term of customer satisfaction, and other theories around the topic. The thesis and research was to find out how satisfied the boxers ... -
Customer satisfaction and customer complaint : Case Ayaba Hotel Bamenda
(2021)The topic of the research work is customer satisfaction and customer complaint. The objectives of the research work were to find out the reasons customers complaints and how to handle the complaints in a way that will ... -
Customer Satisfaction and Customer Loyalty : Case Trivsel Städtjänster (Trivsel siivouspalvelut)
(Centria-ammattikorkeakoulu, 2017)The report emphasized the role and the importance of customer satisfaction and loyalty. Customers are the link to a business success. A business organization should focus on a huge number of customer, for this customer ... -
CUSTOMER SATISFACTION AND LOYALTY IN A FINANCIAL INSTITUTION
(Centria-ammattikorkeakoulu, 2017)The purpose of this thesis is to examine the correlations between customer satisfaction and customer loyalty. “Customers became a center for all banking activities due to increased competition for greater market share. ... -
Customer satisfaction and retention: study of Kebabish restaurant
(2023)The aim of this thesis report is to discuss customer satisfaction and the situation of retaining current and old customer of a restaurant as a case study. There are challenges and difficulty to satisfy each customer’s needs ... -
Customer satisfaction and service quality in mobile financial services
(2023)Bangladesh, a developing country with a large number of mobile phone users, has been utilizing mo bile networks for banking services for a long time. Mobile financial services are rapidly expanding in developing nations, ... -
Customer satisfaction in automobile industry : A case study on customer satisfaction on automobile industry in Nepal
(2019)The purpose of this study aimed on how the automobile industry in Nepal and their customers view the value of after sales service. The main objective was to recognize the differences, if any, between their perception and ... -
Customer satisfaction in business organizations - Case study of Prisma (A subsidiary of KPO)
(Keski-Pohjanmaan ammattikorkeakoulu, 2010)Customer satisfaction is can be seen as one of the main instruments that ensure the existence and survival of a business organization. It is very important for the business organizations to consider offering what the ... -
Customer satisfaction in fast food restaurant business : Mcdonald's Kokkola
(2023)The main goal of this thesis is to discuss customer satisfaction in fast food restaurants and how it connects to the smooth management of a company. In a business sense, customer satisfaction refers to the level of happiness ... -
Customer satisfaction in private banks of Bangladesh : a study of Mutual Trust Bank Ltd.
(2024)This thesis examines how pleased people are via Mutual Trust Bank Ltd. as well as other private banks in Bangladesh. A poll and a mix of ways are used to get original data for the study. Then, this information is looked ... -
Customer satisfaction in restaurant business : An initiative for successful business
(2021)The aim of this thesis was to discuss customer satisfaction and explain how it is related to successful operation of a business. Customer satisfaction is the measurement of customer expectation with the products and services ... -
Customer satisfaction in restaurant service : Naan-n-Curry, a Bangladeshi restaurant in Jakobstad
(2023)Customer satisfaction is an essential factor for any business organization in terms of deriving revenue, sales, growth and overall performance. Customer satisfaction ensures a strong spot for business companies with an ... -
Customer satisfaction in the salad industry : survey on Fresh Servant Oy
(2023)The main aim of this thesis was to examine the customer satisfaction level within the salad industry. The case company chosen for the research was Fresh Servant Oy. Fresh Servant is also a local company and the first company ... -
Customer Satisfaction Survey for Actilife Fitness Center
(Keski-Pohjanmaan ammattikorkeakoulu, 2011)Fitness industry is predicted to have a bright, blooming future. In a world of lots of competition, customer satisfaction is an important key to ensure customer loyalty as well as the living of a company. Since customers ... -
CUSTOMER SATISFACTION SURVEY: A Study of Shree Kileshwor Saving and Credit Cooperative ltd.
(2019)It is an undisputed fact that the cooperatives in Nepal have been considered the backbone for the economy with the main motto of ‘One for all and all for one.’ It is a joint ownership of local people having 25 members where ...



















