"Bhandari, Sagar" - Selaus tekijän mukaan Opinnäytetyöt (Avoin kokoelma)
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Understanding the relationship between customer satisfaction and loyalty : Case study of FAFA's restaurant in Helsinki, Finland
Bhandari, Sagar (2020)The main aim of this thesis was to discuss customer satisfaction and customer loyalty in restaurant business. The case company was FAFA’S restaurant in Helsinki. Customers are the key to success in any business. They are ...