"Chualac, Petra" - Selaus tekijän mukaan Opinnäytetyöt (Avoin kokoelma)
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The effect of customer service on customer satisfaction : Case study: Azire Cooperative Credit Union Limited (AZiCCUL)
Chualac, Petra (Centria-ammattikorkeakoulu, 2018)In a competitive marketing place, understanding customer needs is very crucial, therefore, companies and banks in this case have moved from a product-centric to a customer- centric position. Customer satisfaction is ...
