"Customer Loyalty, Customer Relationship Management, E-Business" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
Viitteet 1-1 / 1
-
Customer Loyalty and Efficient Customer Relationship Management
(2019)The thesis was set out to examine the possible impact of efficient customer relationship management on customer loyalty in a major service firm. The aim of the thesis therefore was to determine whether the use of an efficient ...
