"Customer Loyalty, Customer Relationship Management, E-Business" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)

    • Customer Loyalty and Efficient Customer Relationship Management 

      Frambo, Roland (2019)
      The thesis was set out to examine the possible impact of efficient customer relationship management on customer loyalty in a major service firm. The aim of the thesis therefore was to determine whether the use of an efficient ...