"coping" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
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Influence of Covid-19 pandemic to team leading in airline industry customer service
(2022)Covid-19 pandemic has influenced heavily to airline industry as scheduled passenger traffic has reduced 60 % during Covid-19 pandemic. Objective of this study is to find out what actions the ground service operators needed ...
