"crisis communication" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
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Cabin Crew Members' Workplace Well-being at Airpro Ltd
(2021)The beginning of the 2020 decade hasn’t been easy on people working at the aviation industry. Especially cabin crew members have faced one of the challenging obstacles so far, COVID-19 pandemic. When writing this thesis ... -
Communication plan: cancelling an international conference
(2020)In 2020, the event industry has been faced with unprecedented circumstances caused by the global coronavirus COVID-19 pandemic. Events have had to be cancelled, and event organisers have had to communicate about the ... -
Employer brand experience development in a crisis situation
(2021)COVID-19 has been timewise one of the longest crises in service industry’s history and it has dramatically decreased service companies’ business operations. Companies are facing difficult decisions of how they can secure ... -
Engaging Employees During a Pandemic Crisis - A Study of Internal Crisis Communication in Organizations
(2020)On the 11th of March, 2020 the World Health Organization announced the new coronavirus outbreak as a pandemic. The spread of the disease has caused one of the toughest lockdowns ever seen around the world and pushed leaders ... -
Improving Customer Experience on Online Communications from the UAS to International Degree Programme UAS Students
(2021)This bachelor’s thesis examines the customer experience of international degree programme UAS students on online communications provided by Haaga Helia UAS, especially during crisis periods such as the Covid-19 pandemic. ... -
Influence of Covid-19 pandemic to team leading in airline industry customer service
(2022)Covid-19 pandemic has influenced heavily to airline industry as scheduled passenger traffic has reduced 60 % during Covid-19 pandemic. Objective of this study is to find out what actions the ground service operators needed ...





