Haku

This Bachelor's thesis discussed the effects of collaborative Customer relationship management on customer retention in the case company, Taj Mehal. The objectives of the research were to demonstrate the impact of CRM on ...

The European General Data Protection Regulation (GDPR) replaces the outdated Data Pro-tection Directive that was introduced in 1995 by the European Parliament. The new directive will be stricter than the earlier one. The ...

Organizational behavior has been systematically studied since the Industrial Revolution in an effort to create normative theories about human behavior. As demands and expectations of employees and companies have changed ...

Syftet med lärdomsprovet var att undersöka kundtillfredställelsen bland användarna av Disruptive Media Ltd:s tjänst PiX‟n‟PaLs. Avsikten med undersökningen var att ge företaget överblick över vad kunderna tycker om tjänsten ...

The purpose of this project was to design and implement the Tin Phong Sales Management System. The Tin Phong Sales Management System is a sales management system offers services of handling customer, product, stock and ...

The purpose of this thesis was to demonstrate technologies designing websites with a special focus on usability issues. The research was carried out as both quantitative and qualitative methods. The report was divided ...

The following report is a bachelor thesis of last year student of BA degree program in Tourism. This is a research-oriented report which investigates Halkidki tourism destination in Greece. The goal of the thesis is to ...

In the hospitality industry, customer satisfaction along with customer expectations are going to be exceeded but still need being guaranteed. The competitiveness is stronger than ever in the market and customer satisfaction ...

The thesis determined the prospects for using media channels in attracting Russian tourists. This research was meant to find advertising channels among the Russian tourists (targeting North-West region of Russia). The ...