Haku

This comprehensive study explores the transformative impact of Artificial Intelligence (AI) on Customer Relationship Management (CRM) strategies, focusing on how AI technologies are reshaping customer engagement, ...

Design principles and architectures are decisive factors for developing robust and efficient information systems in this volatile technological environment. This thesis aims to explore the fundamental design principles and ...

The thesis titled "Developing a Front-end web app using React" aims to develop a comprehensive web application tailored to movie enthusiasts. By integrating React for interactive UI, API for data communication, and the ...

Tämän opinnäytetyön keskeisenä tavoitteena oli syventyä konversio-optimoinnin käsitteeseen ja sen soveltamiseen erilaisissa yritysympäristöissä. Tarkoituksena oli selvittää, mitkä yritykset voisivat hyötyä konversio-op ...

Thesis describes the author’s work experience in a state-owned institution from Finland. Institution is the Finland’s Ministry of Interior and is referred to as “institution” throughout the text. The institution was in the ...

This thesis focuses on using a diary-based approach to explore the author's professional development within their current workplace. It highlights the importance of ongoing professional development in a dynamic work ...

The thesis investigates the implementation of Agile development processes within IT support work, particularly focusing on best practices for development teams providing support services. The study observes a development ...

This product-based thesis presents the development of a document-based chatbot for the Swiss company Innovatim. The chatbot’s main aim is to provide accurate, document-based responses to end-user queries, and to be embeddable ...

To date, the vast majority of research into software testing has been devoted to technical aspects such as, the enhancement of testing processes, test criteria, techniques, and tools. Meanwhile, there has been very little ...

This thesis presents a comprehensive end user training plan for Copilot for Microsoft 365, a generative AI tool that integrates with Microsoft’s productivity suite of applications. The research is conducted within the ...