"Duong, Dung" - Selaus tekijän mukaan Opinnäytetyöt
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The Role of Customer Relationship Management In The Operation of Small and Medium Hotels in Mui Ne, Vietnam : The Case of Hung Phuc Mui Ne Hotel
Duong, Dung (Hämeen ammattikorkeakoulu, 2018)The customer has always been a core element and source of revenue for any business. It is vital for business operators in every industry including those running small and medium hotels (SMHs)to recognize, measure and manage ...
