Haku
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Customer Research for the International Services of the City of Kajaani
(2021)
The purpose of this thesis was to study how people with an immigration background living in Kainuu search for information on the services provided by the City of Kajaani. The thesis was commissioned by the International ...
Unveiling the future: how Sri Lanka's banking sector is leveraging AI-powered applications for enhancing customer experience
(2024)
This study is done with the purpose of identifying and improving the use of AI-Powered applications to enhance customer experience in the Sri Lankan banking sector. This study aims to make recommendations to improve the ...

