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Customer Standpoints in Establishing an E-commerce: Case MyCashflow
(2020)
The commissioning party of this thesis was Pulse247. Pulse247 is a provider of MyCashflow – e-commerce platform which is extensively used by over 1500 companies today. The company is willing to provide an easy to use online ...
F-Commerce: An Empirical Study to Assess the Cost-Effectiveness of Agro-Based SME Business and Consumer Satisfaction in Bangladesh
(2023)
This study aimed to determine if F-commerce is cost-effective for agro-based SME companies in Bangladesh and how it affects customer satisfaction. Through thematic analysis of interviews with agro-based SME business owners ...
Post-Pandemic Customer Experience Trends in Bangladesh's Retail E-commerce Industry
(2023)
This thesis determines to investigate and analyse the post-Covid 19 pandemic customer experience trends in the e-commerce sector of Bangladesh. The objective of this study is to comprehend the alterations in customer conduct ...
Enhancing customer experience management through servitisation models in E-commerce industry of India
(2023)
This thesis aims to thoroughly study the impact of servitization on customer experience management (CEM) in the e-commerce industry, emphasizing business models and concepts. A proper understanding of the elements that ...



