"Apuli, Senni" - Selaus tekijän mukaan Opinnäytetyöt (Avoin kokoelma)

    • Customer Experience of New Restaurant Concept : Case Frans & Chérie 

      Apuli, Senni (Lapin ammattikorkeakoulu, 2017)
      The objective of this thesis was to analyse customer service quality and customer experience in a restaurant going through a new concept launch. Without any other researches of the topic in the restaurant, this research ...