"asiakastyytyväisyys" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
Viitteet 121-140 / 321
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Autohuollon asiakastyytyväisyys : Kahden toimipisteen erot
(Tampereen ammattikorkeakoulu, 2015)Tässä opinnäytetyössä tutkitaan, minkälaisia palautteita autojen merkkihuollon asiakas-palautekanavan kautta tulee, ja mitä niistä voi päätellä. Tutkimuksen osalta tarjolla on ainutlaatuinen tilaisuus päästä vertaamaan ... -
Autokorjaamon tuottavuuden parantaminen mekaanikon näkökulmasta
(Tampereen ammattikorkeakoulu, 2008) -
Autokorjaamon työn laadun seurantajärjestelmä ja asiakastyytyväisyyskyselyn toteuttaminen
(Tampereen ammattikorkeakoulu, 2010)Tässä opinnäytetyössä suunniteltiin Käyttöauto Oy:lle Tampereen toimipisteen huoltoon ja korjaamolle työnlaatua seuraava tarkastusjärjestelmä. Sen lisäksi toteutettiin myös pienimuotoinen asiakastyytyväisyyden kartoittaminen ... -
The Benefits of Studying Abroad in Asia with Asia Exchange
(Tampereen ammattikorkeakoulu, 2017)Researching the long-term benefits of a company’s services is a way of creating longevity to the company operations and researching customer satisfaction over a longer period of time than usually. The goal of this research ... -
Cafe Vaao:n asiakastyyvyväisyys ja palvelun laatu
(Tampereen ammattikorkeakoulu, 2013)Tämä opinnäytetyö on tutkimus, jonka tavoitteena on kehittää Valkeakosken ammatti- ja aikuisoppilaitoksella (VAAO) sijaitsevan opiskelijakahvion Cafe Vaao:n asiakastyytyväisyyttä ja palvelun laatua. Tutkimustyössä halutaan ... -
Case Kahvila Mylly : Wigren Catering Oy
(Tampereen ammattikorkeakoulu, 2016)Tämä opinnäytetyö käsittelee kahvilatoiminnan käynnistämistä olemassa olevaan lounas-ravintolaan. Opinnäytetyön tarkoituksena oli selvittää Wigren Catering Oy:n ravintola Myllyn asiakkaiden tarpeita, koska Myllyssä ei ole ... -
Chihuahua ry:n palvelun kehittäminen
(Tampereen ammattikorkeakoulu, 2008) -
Club Sin Pt. 12 -tapahtuman järjestäminen ja sen onnistuminen
(Tampereen ammattikorkeakoulu, 2012)Opinnäytetyön toimeksiantaja oli Mavericks Ry, joka järjestää vuosittain Club Sin tapahtuman. Opinnäytetyössä keskityttiin tapahtuman järjestämiseen ja sen onnistumiseen asiakastyytyväisyyskyselyiden avulla. Tavoitteena ... -
Customer Relationship Management- research : Case: Learnpoint Oy
(Tampereen ammattikorkeakoulu, 2015)The objective for this thesis is to report the responses Learnpoint´s customers have filled on the customer survey. The survey was sent to clients in few parts during the year 2015. As the company does approximately 50 - ... -
Customer satisfaction and digital strategy : Total-Henkilöstöpalvelut Oy
(2021)Excellent service pays off because it creates true customers who will use the company’s services again and praise it to others. Customer satisfaction is the leading indicator for measuring customer loyalty, for identifying ... -
Customer Satisfaction in Experiental Megazone Tampere
(Tampereen ammattikorkeakoulu, 2011)Customer satisfaction is a solid part of successful business. A company needs to value its existing and potential customers in order to maintain functions, receive profit and stay vital. The aim of this thesis is to provide ... -
Customer Satisfaction in Service Industry : Case Study of Nokia River Golf
(Tampereen ammattikorkeakoulu, 2012)The purpose of this thesis was to collect information about the current level of customer satisfaction among the members of Nokia River Golf. As the members of the golf club are a significant source of income, it is important ... -
Customer satisfaction of an apartment hotel
(Tampereen ammattikorkeakoulu, 2015)Customer satisfaction becomes the object of a research quite often, especially in business. If the company cares about its customers, it will put effort to know how satisfied they are with the services or products. Satisfied ... -
Customer Satisfaction of S-card members in Sokos Hotel Ilves
(Tampereen ammattikorkeakoulu, 2012)Companies try to find point of uniqueness to differentiate themselves from their competitors. In order for the companies to differentiate themselves from competitors, they must measure their customer satisfaction level. ... -
Customer satisfaction on facility services in terminal 2 of Tampere Airport
(Tampereen ammattikorkeakoulu, 2014)The main goal of this thesis was to find appropriate solutions to problems which are related to facility services in terminal 2 of Tampere Airport. Customer satisfaction survey is an effective tool to inquire what customer ... -
Customer satisfaction research: : Two English taught programs at Sedu
(Tampereen ammattikorkeakoulu, 2010)The purpose of this research was to find out the level of customer satisfaction in two recently launched study programs at Seinäjoki Vocational Education Centre Sedu. In addition, the aim was also to find the most suitable ... -
Customer Satisfaction Survey for an E-commerce Company : Case: Omenamies
(Tampereen ammattikorkeakoulu, 2014)This thesis was commissioned by Leino Imports Turku. Omenamies is an online store, which sells the products the commissioning company imports. The objective of the research was to examine how satisfied customers are with ... -
Customer satisfaction survey, result analysis and utilization in a global forestry company
(Tampereen ammattikorkeakoulu, 2016)Customer satisfaction effects companies’ longevity, profitability and brand by the repeat buying behavior and good word of mouth due to loyalty. Therefore, measuring the customer satisfaction is important to companies and ... -
Customer Satisfaction Survey. Case: Purchase Order Centre, Prague. Nokia Siemens Networks.
(Tampereen ammattikorkeakoulu, 2010)This survey has been conducted in order to measure customer satisfaction in services provided by Purchase Order Center Prague, which is operating on the behalf of Nokia Siemens Networks. The main goal was to identify ... -
Customer Satisfaction: Rantasipi Ikaalinen Spa
(Tampereen ammattikorkeakoulu, 2013)The aim of this study is to provide information about the customer satisfaction level in Rantasipi Ikaalinen spa and to collect ideas for potential products which could generate added value to the already existing services. ...



















