KoulutusalaOpinnäytetyöt (Avoin kokoelma)Matkailu

    • Customer Relationship Management in a Tourism Company 

      Drushinin, Janita; Kallunki, Suvi (Tampereen ammattikorkeakoulu, 2012)
      The purpose of this thesis was to study customer relationship management in a tourism company. The aim was to provide external insights of the operations to Lomalinja Oy Tampere, which was chosen as the case company. The ...
    • Customer Satisfaction in Experiental Megazone Tampere 

      Pennanen, Jatta (Tampereen ammattikorkeakoulu, 2011)
      Customer satisfaction is a solid part of successful business. A company needs to value its existing and potential customers in order to maintain functions, receive profit and stay vital. The aim of this thesis is to provide ...
    • Customer satisfaction of an apartment hotel 

      Khyarginen, Margarita (Tampereen ammattikorkeakoulu, 2015)
      Customer satisfaction becomes the object of a research quite often, especially in business. If the company cares about its customers, it will put effort to know how satisfied they are with the services or products. Satisfied ...
    • Customer Satisfaction of S-card members in Sokos Hotel Ilves 

      Thande, Eric (Tampereen ammattikorkeakoulu, 2012)
      Companies try to find point of uniqueness to differentiate themselves from their competitors. In order for the companies to differentiate themselves from competitors, they must measure their customer satisfaction level. ...
    • Customer satisfaction on facility services in terminal 2 of Tampere Airport 

      Chumakova, Anastasia (Tampereen ammattikorkeakoulu, 2014)
      The main goal of this thesis was to find appropriate solutions to problems which are related to facility services in terminal 2 of Tampere Airport. Customer satisfaction survey is an effective tool to inquire what customer ...
    • Customer Satisfaction: Rantasipi Ikaalinen Spa 

      Borodulin, Henna (Tampereen ammattikorkeakoulu, 2013)
      The aim of this study is to provide information about the customer satisfaction level in Rantasipi Ikaalinen spa and to collect ideas for potential products which could generate added value to the already existing services. ...
    • Dealing with Cultural Differences in International Event Management : Case: Exchange Student Events at TAMK 

      Dillenburger, Annika (Tampereen ammattikorkeakoulu, 2013)
      The purpose of this thesis was to find out how to successfully implement international event management nowadays, by the example of events for international exchange students at TAMK. The target audience in this context ...
    • Destination Image : Marketing of Finland 

      Siegismund, Daniela (Tampereen ammattikorkeakoulu, 2013)
      Finland is known almost everywhere in the world as a cold snowbound location that would most be suitable for winter holidays. This bachelor’s thesis seeks to analyse destination marketing of Finland and the factors that ...
    • Destination image and brand element familiarity among foreign tourists 

      Haiko, Maria (Tampereen ammattikorkeakoulu, 2015)
      The aim of this thesis was to find out which attributes foreign tourists associated with Tampere city and how familiar they were with the visual components of the city brand during their visit in autumn 2015. In order to ...
    • Developing Degree Programme in Tourism in Tampere University of Applied Sciences : Stakeholders' Perspective 

      Aalto, Ulla; Ala-Hallila, Elina (Tampereen ammattikorkeakoulu, 2011)
      This thesis examines the development possibilities of the Degree Programme in Tourism (DPT) in Tampere University of Applied Sciences (TAMK) from the different stakeholders’ perspective. The focus development area is the ...
    • Development of Tourism Services for the Russian Customers in Tampere Region : Tampere - St. Petersburg Connection Project 

      Palva-aho, Anna-Maija; Kaikkonen, Minna-Marjukka (Tampereen ammattikorkeakoulu, 2011)
      The current thesis provides content to the project called Tampere - St. Peters-burg connection (TASC). TASC is part of the wider project called Development centre of wellbeing in tourism conducted by the Research and ...
    • Dream Hostellin internet-sivujen käyttäjäkysely 

      Leisku, Riina; Mäntylä, Sari (Tampereen ammattikorkeakoulu, 2010)
      Tämän opinnäytetyön tarkoituksena oli selvittää Dream Hostellin internet-sivujen käyttäjäystävällisyyttä, selkeyttä ja helppokäyttöisyyttä. Toimeksiantaja oli uusi Dream Hostel Tampereella. Tutkimusongelmana olivat kysymykset ...
    • Ecolabelling the Hotel Industry : The Nordic Ecolabel 

      Syrjäläinen, Oana (Tampereen ammattikorkeakoulu, 2013)
      Tourism is one of the fastest growing industries in the world, accounting for more than 200 million jobs worldwide, thus being also one of the main threats for the environment. However, sustainable tourism has an immense ...
    • Economic Impact of Ecotourism in Mount Cameroon Region 

      Njumba, Oscar (Tampereen ammattikorkeakoulu, 2012)
      Ecotourism activities are growing in popularity around the world and generating considerable financial effects to the local population. The definitions of this phenomenon are still evolving, but generally include references ...
    • Environmental Impacts of Tourism : Case: Pyynikki Outdoor Recreation Area 

      Semenova, Olga (Tampereen ammattikorkeakoulu, 2013)
      The aim of this thesis was to explore the environmental impacts of tourism in Pyynikki outdoor recreation area situated in Tampere and find out if tourism in Pyynikki was environmentally sustainable one. Pyynikki is one ...
    • Environmental Sustainability of an Event : Case: Tampere Christmas Market 2013 

      Lyyski, Anniina (Tampereen ammattikorkeakoulu, 2014)
      The aim of this thesis was to find out how environmentally sustainable Tampere Christmas Market 2013 was as an event. This topic was chosen based on the author’s personal interests and also because this factor had not been ...
    • Erityisruokavaliot pikkujoulumenun suunnittelussa 

      Pirttilahti, Veera (2019)
      Tämän opinnäytetyön tarkoituksena oli suunnitella ja toteuttaa pikkujoulumenu toimeksiantona Panimoravintola Plevnaan. Teoriaviitekehys käsitteli ruokalistasuunnittelua ja sen periaatteita niin suunnittelutyön lähtökohtien, ...
    • Esteetön matkailuelämys Viikinsaaressa : Esteettömyyskartoitus ja matkailutuotteen ideointi 

      Viilo, Mari; Harjunpää, Susanna (Tampereen ammattikorkeakoulu, 2012)
      Tutkimuksen toimeksiantajana toimi Suomen Hopealinja Oy tavoitteenaan saada kattava esteettömyyskartoitus Viikinsaaren tietyistä kohteista, sekä heidän omasta osuudestaan matkasta lipunmyynnistä laivakuljetukseen. Tämän ...
    • Etelän turisti : Algarven vetovoimatekijöiden kartoitus suomalaisen etelänmatkailijan mukaan 

      Sillanpää, Kristiina (Tampereen ammattikorkeakoulu, 2015)
      Tässä opinnäytetyössä tutkittiin, millainen on suomalainen etelänmatkailija sekä mitä vetovoimatekijöitä Portugalin eteläosassa sijaitsevalla Algarvella on. Tarkoituksena oli selvittää, miten löydetyt vetovoimakohteet ...
    • Event Planning for a South Korean Pop Music Event in Finland 

      Borgersen, Katrin (Tampereen ammattikorkeakoulu, 2014)
      The purpose of this thesis was to research and evaluate the potential for organizing a South Korean pop music event in Finland. The aim of the thesis was given to the author by the commissioning organization for this thesis, ...