"Yiu-Vehniäinen, King Chu" - Selaus tekijän mukaan Opinnäytetyöt (Avoin kokoelma)
-
Customer Support: An Icing for Customer Satisfaction : Case: HappyOrNot Ltd.
Yiu-Vehniäinen, King Chu (Tampereen ammattikorkeakoulu, 2013)The objective of this bachelor’s thesis was to propose a more efficient customer support process in order to maximize customer satisfaction for the company HappyOrNot Ltd. It is observed that the growth of the company ...