"customer relationship management" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
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Development of direct sales force training : Case Beautyko
(2020)Thesis was commissioned by Beautyko Import Oy, founded in December 2017 which imports South-Korean cosmetic brands in Finland as well as in 5 European countries. In addition to importing company operates on B2B and B2C ... -
Development on B2B customer relationship of advertising company: A case study of Heshi interactive advertising media company
(2022)The purpose of this thesis was to develop the B2B customer relationship of Heshi interactive advertising media company by improving its customer satisfaction and loyalty. The thesis was designed in two-part. The first ... -
The digital buying process and customer engagement
(2021)The thesis is commissioned by a company in automotive sales. The case company is one of the largest Finnish car dealerships, with a large variety of services including new car sales and used car sales. The commissioner of ... -
The strategic development of Augumenta sales process: From pilot projects to sustainable customer relationships.
(2021)The fourth industrial revolution is underway as companies are seeking transformation to smart factories with new technology, such as virtual and augmented reality and IoT. While augmented reality (AR) has existed for a ...



