"customer satisfaction" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
Viitteet 1-5 / 5
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Customer Satisfaction in E-Business
(2020)This thesis was made for a Finnish online store Fitnest which sells recovery and sports products online. The aim of the thesis was to find out the current level of customer satisfaction of Fitnest and how to increase ... -
Development on B2B customer relationship of advertising company: A case study of Heshi interactive advertising media company
(2022)The purpose of this thesis was to develop the B2B customer relationship of Heshi interactive advertising media company by improving its customer satisfaction and loyalty. The thesis was designed in two-part. The first ... -
Exploring the potential to grow retention: Case AutoJerry
(2022)This thesis focuses on how to improve retention rate of the case company AutoJerry. At the same time the thesis discusses about customer acquisition and the importance of already existing customers. Theoretical background ... -
Productisation of the case company's bespoke services
(2021)This report has been conducted as the author’s final Bachelor thesis for the Programme in Business Administration at Oulu’s University of Applied Sciences. The thesis begins with an introduction to the case company and ... -
The Importance of Employees as High-Value Customers in the Banking Sector
(2023)This thesis researches the factors affecting the employees of Arina cooperative use of S-Pankki´s services. The research problem addresses in this thesis is to understand why em-ployees of the case company (referred to as ...




