"Aho, Niina" - Selaus tekijän mukaan Opinnäytetyöt

    • Developing Key Performance Indicators for the Customer Experience Lab 

      Aho, Niina (Metropolia Ammattikorkeakoulu, 2017)
      This thesis focuses on developing Key performance indicators for the case company Customer experience lab. At the same time, this study defines the process to measure the success of the Customer experience lab. The business ...