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Total Portfolio for Public Services : How to Prepare Existing Public Services for a Turnaround to a Life-events Triggered Proactive Ecosystem
(2020)
Public services have primarily been managed with the same principles as first described in the 18th century by a French economist, Jacques de Gournay, the inventor of bureaucracy. These principles originally introduced ...
Modern Enterprise Resource Planning in the Fashion Industry
(2019)
The goal of this study was to find out what would be the best ways of modernizing almost a quarter century old enterprise resource planning system called Dafo. The current system is outdated in both technologies and user ...
Design Thinking and Virtual Reality in the Cruise Industry
(2020)
Tässä työssä tutkitaan miten VR (Virtual Reality) teknologiat voivat tukea palvelumuotoiluprosessia risteilylaivakontekstissa. Palvelumuotoilussa on tavanomaista havainnollistaa ehdotettuja ratkaisuja käyttäen prototyyppejä. ...