KoulutusalaOpinnäytetyöt (Avoin kokoelma)Palvelumuotoilu

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    • Improving the customer service experience 

      Jaakkola, Sanni (2021)
      It is very important that a company tries to improve the satisfaction of its customers. The aim of my thesis is to improve the experience of Unica's customers by utilizing the information gathered from customers and I am ...