"customer service" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
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Customer service patterns in HUS Assistive Device Center - Content analysis of customer contacts to provide a foundation for future digital service solutions
(2024)With the world population aging, the need for assistive device services is increasing, and the effectiveness of assistive device services is of increasing importance. This thesis aimed to examine customer service patterns ... -
Development of Contract-based Lifecycle Services for Piling Machines: Junttan Oy Service department
(2023)The aim of this thesis was to research possibilities for developing the service offering by contract-based lifecycle services for the piling machinery of the client organization Junttan Oy. The aim was to develop the ...

