"Bohemia, E." - Selaus tekijän mukaan Julkaisut
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A model of service design elements to understand innovative service process
Lassila, Sirpa; Rieple, Alison; Ennis, Caroline (2017)This paper aims to provide an understanding of innovative service design processes by comparing service design logic with the entrepreneurial logics of causation, effectuation and bricolage (CEB). The paper draws upon ...