"keskustelunanalyysi" - Selaus asiasanan mukaan Julkaisut
Viitteet 1-5 / 5
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Decision-making in salesperson-customer interaction: Establishing a common ground for obtaining commitment
(John Benjamins Publishing Company, 2021)Decisions are often made in a two-part sequence, consisting of a proposal by one party and an aligning response from others. While this sequence is well established, less is known about the preparatory work that may precede ... -
Hendiadys in naturally occurring interactions: A cross-linguistic study of double verb constructions
(North-Holland, 2021)Double verb constructions known as hendiadys have been studied primarily in literary texts and corpora of written language. Much less is known about their properties and usage in spoken language, where expressions such as ... -
Interactive Machine Learning: Managing Information Richness in Highly Anonymized Conversation Data
(Springer, 2019)This case study focuses on an experiment analysing textual conversation data using machine learning algorithms and shows that sharing data across organisational boundaries requires anonymisation that decreases that data’s ... -
Keskustelunanalyysi ja vuorovaikutuslingvistiikka
(Suomalaisen kirjallisuuden seura, 2020)Keskustelunanalyysissa ja vuorovaikutuslingvistiikassa tutkitaan kieltä ja vuorovaikutusta erilaisissa sosiaalisissa tilanteissa ja yhteiskunnan eri alueilla. Kiinnostus kohdistuu siihen, miten ihmisten välinen vuorovaikutus, ... -
Tell me more: How salespeople encourage customer disclosure
(Emerald, 2020)This paper explores salesperson-customer interactions to identify actual behaviors that result in enhanced customer disclosure and classify them as disclosure tactics, and to explore whether certain tactics are more likely ...




