"Godwin, James" - Selaus tekijän mukaan Opinnäytetyöt (Avoin kokoelma)

    • Development of sevice quality to enhance customers satisfaction 

      Godwin, James (Vaasan ammattikorkeakoulu, 2015)
      In the fast growing economy worldwide, the service sector is dominating; in Finland the biggest percentage contributed to national GDP is the service sector with 68%. This will create the opportunity to improve service ...