"customer experience" - Selaus asiasanan mukaan Opinnäytetyöt (Avoin kokoelma)
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Business Model of a Mobile Application
(2022)It has come to author’s realization that current market cannot offer a service that would as easily introduce new experiences to the customers the same way food delivery pushes consumers to try new cuisines and dishes. In ... -
How Digital Marketing adds value to Customer Experience
(2021)In the age of digitalization, information consumption on digital channels becomes more commonest than ever. This is an appealing opportunity for any brand to gain better insight into their customers and the way they ... -
The Critical Touchpoints and Disruptive Technology in The Post-Purchase Stage of Cosmetics Brands to Improve Customer Experience
(2022)The two primary purposes of the study were to investigate the critical touchpoints in the post-purchase phase in the context of cosmetics and the disruptive technology transformation in customer experience and its impacts ...


