"Hellgrén, Anni" - Selaus tekijän mukaan Julkaisut
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Students as customers : Service process development for improved student’s customer experience at BusinessLab of Laurea University of Applied Sciences, Finland
Mononen, Asko; Kortelainen, Mika; Hellgrén, Anni (Nova Science Publishers, 2016)The purpose of this chapter is to describe a student-driven way of working at the learning environment of University of Applied Sciences (UAS) and its Bachelor of Business Administration education. The chapter describes ...
