"Ojasalo, Jukka" - Selaus tekijän mukaan Julkaisut
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Adapting Business Model Thinking to Service Logic: An Empirical Study on Developing a Service Design Tool
Ojasalo, Katri; Ojasalo, Jukka (Hanken School of Economics, 2015)This study develops further one of the most popular business model frameworks, the business model canvas, into a Service Logic Business Model Canvas to better take into account service logic principles. ... -
Challenges in Using Pre-Commercial Procurement (PCP) for Enhancing Innovation For Cities : Results From an Empirical Study on Smart Cities
Ojasalo, Jukka; Holopainen, Kirsi-Maria (International Academy of Technology, Education and Development, 2016)The purpose of this study is to increase knowledge of the challenges in using pre-commercial procurement (PCP) for enhancing collaborative innovation with external actors in cities. PCP has not become a popular or widely ... -
Challenges of Collaborative Innovation in the Public Sector : Empirical Findings from the Private Sector Perspective
Ojasalo, Jukka; Kähäri, Jaakko (International Association of Technology, Education and Development, 2018)The purpose of this paper is to increase knowledge of challenges of collaborative innovation in the public sector from the private sector perspective. Collaborative innovation in the public sector refers to opening the ... -
Collaborative Innovation with External Actors : An Empirical Study on Open Innovation Platforms in Smart Cities
Ojasalo, Jukka; Kauppinen, Heini (Talent First Network, 2016)Despite the rapid increase of public–private–people partnership (PPPP) programs at the global scale, the scientific knowledge of collaborative innovation in cities is scarce. All smart city initiatives emphasize collaborative ... -
Contrasting Theoretical Grounds of Business Process Modeling and Service Blueprinting
Ojasalo, Jukka
Global Conference on Business and Finance Proceedings (The Institute for Business and Finance Research, 2012)The purpose of this article is to examine and contrast the theoretical grounds of modeling business processes in general and service blueprinting. Modeling typically aims at developing an explicit representation of part ... -
Creating Competences in Service Innovation and Design
Ojasalo, Jukka; Ojasalo, Katri (Service Design Network, 2012)The demand for service innovation and design (SID) competences has rocketed among companies and other organisations across all industries. Rapid changes in the economic environment, demographics and new technologies are ... -
Designing a Concept of a Capability Development Program for Building Scalable Catering Business for Refugees
Ojasalo, Jukka; Koski, Joonas (International Academy of Technology, Education and Development, 2019)The purpose of this research is to increase knowledge of designing a concept of a capability development program for building scalable catering business for refugees. Refugees and their social inclusion and employment in ... -
Digital Participation in an Open Innovation Platform : An Empirical Study on Smart Cities
Ojasalo, Jukka; Tähtinen, Lassi (International Academy of Technology, Education and Development, 2017)The purpose of this paper is to increase knowledge of participation in collaborative innovation of cities with digital channels, as well as propose a model of digital participation system in an open innovation platform of ... -
Enhancing Collaborative Innovation of Cities with Pre-Commercial Procurement : Empirical Findings on Opportunities and Approaches
Ojasalo, Jukka; Holopainen, Kirsi-Maria (International Association of Research and Science, 2016)The purpose of this study is to increase knowledge of the opportunities and approaches of using pre-commercial procurement (PCP) in enhancing collaborative innovation of cities with external actors. The external actors ... -
Facilitating Communities of Practice: A Case Study
Ojasalo, Jukka; Wait, Marius; MacLaverty, Ronan
Qualitative report : 9 (Nova Southeastern University, School of Social and Systematic Studies, 2023)Communities of practice (CoP) have become a popular source of knowledge-sharing and learning in organizations. However, several problems occur in managing them and more knowledge about this area is needed. This article ... -
Fostering l earning with challenge - based innovation in higher education : case CERN Bootcamp
Ojasalo, Jukka; Kaartti, Virpi (CERN, 2021)This article presents findings on learning with challenge-based innovation (CBI) in higher education. It describes how different dimensions of Significant Learning are enhanced with challenge-based innovation among ... -
Integrating Open Innovation Platforms in Public Sector Decision Making : Empirical Results from Smart City Research
Ojasalo, Jukka; Tähtinen, Lassi (Talent First Network, 2016)The purpose of this article is to increase knowledge of integrating an open innovation platform into public sector decision-making processes. Many of the distinctive characteristics of public sector decision-making processes ... -
Intensive Multidisciplinary Learning Concept in Higher Education: Case CERN Bootcamp
Ojasalo, Jukka; Kaartti, Virpi (FLE Learning, 2019)This paper describes the development, organisation and implementation of a multidisciplinary learning camp concept for master’s students. The learning camp concept is called CERN Bootcamp. The motivation for developing the ... -
Ketteryyttä asiakaskeskeisen liiketoimintamallin jatkuvaan kehittämiseen ja uudistamiseen
Ojasalo, Katri; Ojasalo, Jukka (Teknologian tutkimuskeskus VTT, 2016)Asiakaskeskeisyys korostuu lähes jokaisen yrityksen ja muun organisaation strategiassa ja arvoissa. Mutta kuinka helppoa näiden strategioiden ja arvojen jalkauttaminen on? Näkyykö aito asiakaskeskeisyys kovinkaan laajasti ... -
Open Service Innovation Platform in a Smart City
Ojasalo, Jukka (Academic Conferences and Publishing International Limited, 2015)The knowledge of how a city can drive innovation of companies and third sector organizations for its own needs is scarce so far. The present article addresses this knowledge gap. The purpose is to develop and propose a ... -
Opportunities of Collaborative Innovation in the Public Sector : Empirical Findings from the Private Sector Perspective
Ojasalo, Jukka; Kähäri, Jaakko (International Academy of Technology, Education and Development, 2018)The purpose of this paper is to increase knowledge of opportunities of collaborative innovation in the public sector from the private sector perspective. Collaborative innovation in the public sector means opening the ... -
Public Value in Public Service Ecosystems
Ojasalo, Jukka; Kauppinen, Sami (Informa UK Limited, 2022)This article conceptualizes public value and develops a conceptual framework for understanding the nature of public value in public service ecosystems. So far, the conceptualization and research of public value, and its ... -
Refugee entrepreneurship development: a case study of capability training program in catering services
Ojasalo, Jukka; Ekström, Maria; Koski, Joonas
International Journal of Management and Enterprise Development : 4 (Inderscience Publishers, 2023)The purpose of this empirical study is to extend knowledge of and propose a model for capability building for refugee entrepreneurship. It introduces a model of training and learning program for capability development for ... -
Short-term and long-term quality of service
Ojasalo, Jukka (Emerald, 2019)Purpose – The purpose of this study is to introduce concepts for understanding and managing short- and long-term development of customer satisfaction related to service quality. Design/methodology/approach – This study ... -
Tactical Service Failure : A Case Study on Public Funding as a Marketing Issue
Harviainen, Tuomas J.; Ekström, Maria; Ojasalo, Jukka (Haworth Press, 2018)This article analyzes the ways in which public-sector service providers may use service-delivery failure as a way of securing resources. In tactical service failure, an organization tactically delivers nonadequate service, ...