"service design" - Selaus asiasanan mukaan Julkaisut
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Adapting Business Model Thinking to Service Logic: An Empirical Study on Developing a Service Design Tool
(Hanken School of Economics, 2015)This study develops further one of the most popular business model frameworks, the business model canvas, into a Service Logic Business Model Canvas to better take into account service logic principles. ... -
Contrasting Theoretical Grounds of Business Process Modeling and Service Blueprinting
Global Conference on Business and Finance Proceedings (The Institute for Business and Finance Research, 2012)The purpose of this article is to examine and contrast the theoretical grounds of modeling business processes in general and service blueprinting. Modeling typically aims at developing an explicit representation of part ... -
Designing a Concept of a Capability Development Program for Building Scalable Catering Business for Refugees
(International Academy of Technology, Education and Development, 2019)The purpose of this research is to increase knowledge of designing a concept of a capability development program for building scalable catering business for refugees. Refugees and their social inclusion and employment in ... -
Developing Short-Term Exchange for Master's Degree Students in Digital Service Design
(International Academy of Technology, Education and Development, 2019)In order to respond to the challenges posed by networked and complex digital service constellations, new competences and methods that can be used to facilitate digital service design are required. The service design and ... -
Digital innovations for elderly people – sustainable solutions for the future
(International Society for Professional Innovation Management, 2020)One megatrend called digitalization will change the everyday living throughout the society in a disruptive way as Christensen has described in his research work [Christensen et al. 2006]. New branches will grow up, old ... -
Don't the Cobbler's Children Have Shoes? A Service Design Lens and Visualization Tools in Action in Higher Education
(IJIMT, 2015)Service design has become a known framework within industry. Service design in business education can be seen as a vehicle to enhance innovativeness through visualization of holistic service development process. Evidence ... -
Fostering l earning with challenge - based innovation in higher education : case CERN Bootcamp
(CERN, 2021)This article presents findings on learning with challenge-based innovation (CBI) in higher education. It describes how different dimensions of Significant Learning are enhanced with challenge-based innovation among ... -
Incorporating Service Design into Education of Future Managers
(European Academy of Management, 2019)The goal of management education is to prepare the master’s students to the role of the future manager. Therefore, the management education indisputably shapes the future profession. However, the manager’s profession is ... -
Intensive Multidisciplinary Learning Concept in Higher Education: Case CERN Bootcamp
(FLE Learning, 2019)This paper describes the development, organisation and implementation of a multidisciplinary learning camp concept for master’s students. The learning camp concept is called CERN Bootcamp. The motivation for developing the ... -
New Insights in Higher Education: Leading Service Design
(International Academy of Technology, Education and Development, 2019)Modern societies are moving towards service society. This means the increase of service business and need to develop both the service business and novel services. This transformation requires new capabilities in working ... -
Open Innovation Camp (OIC) – A Tool For Solving Complex Problems Rapidly
(European Network of Living Labs, 2019) -
Service Design as the ‘New Normal’ at Laurea UAS
(Service Design Network, 2020)Laurea University of Applied Sciences in southern Finland has adopted service design and co creative approaches as its strategic emphasis, for both the development of the university’s own processes and activities as well ... -
Service Design Experimental Learing in Adult Education
(International Association of Technology, Education and Development, 2021)Service design has widely been used by companies to enhance their innovation capabilities. In this study, the service design approach was used to enhance companies' innovation capabilities within the cultural and tourism ... -
VISIT Handbook
Laurea julkaisut / Laurea publications (Laurea-ammattikorkeakoulu, 2021)The project VISIT (Versatile Islands Cooperating for New Services and Innovation in Tourism) was launched in September 2018, an Erasmus+ Strategic Partnership project, with the aim of touring five European islands, and ... -
VISIT Workbook
Laurea julkaisut / Laurea publications (2021)Welcome to explore and learn the way how to be creative and design new services for your business. Using this workbook will help you in creating new services that you can offer for your customers. You will need to have ... -
Work-Oriented Project Learning in the Context of Master's Level Service Design Education
(International Association of Technology, Education and Development, 2020)The increasing importance of services in the global economy highlights service innovation that is seen vital in the creation of new services, service business models, and service processes in the different sectors of ...
